Position Overview:

Responsible for development, upgrades, and special projects relating to various software packages. Has client-facing responsibilities requiring interaction with team members and project managers.

Supervisory Responsibilities:

•   None. Report to the Software Supervisor/Manager

Duties/Responsibilities:

• Provide accounting system design based on requirements analysis.
• Manage development projects/upgrades and schedule development resources.
• Perform customization in the form of custom reports and complex custom programming as requested/needed.
• Achieve established objectives and deadlines, ensure that project milestones are met, and project deliverables are delivered on time, on budget, and to specification.
• Develop effective solutions through an in-depth understanding of client processes and workflows.
• Manage client expectations, interact with senior client management, and ensure client satisfaction.
• Provide clients with subject matter consultation.
• Document, prioritize, and promptly resolve all issues, tasks and risks that arise at any stage of the client relationship.
• Create/update documentation as needed, both for customers as well as for internal purposes.
• Perform installations and test/production upgrades. Effectively test and assess quality of deliverables.
• Assist with group and one-on-one training, on-site and remote support.
• Work effectively with other staff to meet implementation, integration, data conversion, training, upgrade, and ongoing support requirements.
• Interface with partner firms to manage joint projects.
• Maintain product, technical, and industry knowledge.
• Support business development by assisting sales staff and client services management as needed.
• Other duties as assigned by the Management.

Required Skills/Abilities:

• Able to analyze information skillfully.
• Attention to detail and accuracy.
• Good judgment and problem-solving skills.
• Ability to reason and decide among various alternatives.
• Effective oral and written communication skills in the English language.
• Excellent interpersonal skills and customer service skills.
• In-depth knowledge of NAV C/SIDE, C/AL, C#, .NET, Microsoft operating Systems, Microsoft Office Suite, MS SQL, and Dynamics NAV development tools.
• In-depth knowledge of accounting and business practices and processes.
• Dedicated to superior client service and be able to effectively communicate with clients in a clear and concise manner to a variety of audiences, including non-technical.
• Excellent project management, analytical, interpersonal, oral, and written communication skills.
• Professionalism, dependability, integrity, and trustworthiness combined with a cooperative attitude.
• Highly motivated self-starter with ability to work autonomously, multitask and manage time constraints and deadlines.
• Strong organization, leadership, training, and mentoring skills with the ability to thrive in a dynamic team environment.

Education and Experience:

• BS in Computer Science or Accounting with a computer emphasis. (Extensive qualified experience may be substituted for degree requirement)
• Fund accounting and/or governmental experience a plus.
• MCSE or MCDA a plus.
• At least two (2) years’ experience in development in addition to degree requirement.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Majority of work is at client workplaces and as such requires carrying up to 20 pounds of supplies and equipment to and from home office, vehicle, and client office.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Hours and Overtime:

• Typical office hours are 8:00 a.m. through 5:00 p.m. Monday – Friday.
• This job is a salaried position and due to the nature of the business and position, may require different/additional hours to accomplish the objectives.

Travel Requirements:

• Out-of-town travel is common (up to 50% of the time) for this position.
• All efforts will be made to give as much advance notice as possible for required travel.
• Employee must have reliable transportation, an active driver’s license, and valid automobile insurance.
• Employees must be able to utilize all methods of mass transportation including Airlines, Trains, Buses, Taxis.

Other

This job description has been changed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required. Job responsibilities may change at any time during your employment, and you may be asked to work on special projects. Your cooperation and assistance in performing such additional work is expected.