Campus Store Manager (FLCC Association)

• This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. *
  
  

The Campus Store Manager is responsible for the day-to-day operations and strategic oversight of the college campus store. This role ensures excellent customer service, effective staff supervision, strong financial performance, and efficient inventory management while supporting the broader mission of the institution and the FLCC Association.

The Manager works closely with the Executive Director of the FLCC Association on financial planning, budgeting, and operational initiatives and represents the campus store on college committees and campus-wide projects. The position requires flexibility to work occasional evenings and weekends based on college events and operational needs.

Essential Duties And Responsibilities

Operations & Leadership

• Oversee daily operations of the campus store, ensuring a welcoming, efficient, and student-centered retail environment
• Supervise, train, schedule, and evaluate full-time, part-time, and student staff
• Develop staff schedules to support extended hours during peak periods and campus events, including evenings and weekends as needed
• Foster a culture of customer service, accountability, and professional development among staff
• Develop and implement operational procedures to improve efficiency and service quality
• Financial Management
• Collaborate with the Executive Director of the FLCC Association on financial planning, budgeting, forecasting, and performance analysis
• Monitor sales, expenses, and margins to ensure financial goals are met
• Prepare reports and recommendations related to store performance, trends, and opportunities for growth
  
  

Inventory & Supply Management

• Oversee inventory control, purchasing, and supply ordering to meet campus needs while minimizing excess stock
• Manage vendor relationships, contracts, and pricing negotiations
• Ensure accurate inventory tracking, reconciliation, and loss prevention practices
• Commencement & Special Programs
• Manage the ordering, inventory, and distribution of Commencement regalia
• Coordinate regalia handout processes, including evening or weekend distribution times when required, to ensure a smooth and positive experience for graduating students
• Collaborate with campus partners to support Commencement-related timelines and logistics
  
  

Campus Engagement & Collaboration

• Participate in college committees and working groups as a representative of the campus store and the FLCC Association
• Support and participate in campus events that may occur outside of standard business hours
• Create marketing communications to campus departments and students on upcoming events, promotions, and department targeted apparel
  
  

Compliance & Safety

• Ensure compliance with FLCC Association policies, financial controls, and applicable regulations
• Maintain a safe, organized, and accessible retail environment
  
  

Required Qualifications

• Bachelor’s degree in business, retail management, higher education, or a related field (or equivalent experience)
• Minimum of 5 years of retail, operations, or FLCC Association–related management experience
• Demonstrated experience supervising and developing staff
• Ability to work a flexible schedule, including occasional evenings and weekends in support of college events and operational needs
• Strong financial, organizational, and analytical skills
  
  

Preferred Qualifications

• Experience in a higher education or campus retail environment
• Knowledge of inventory management systems and point-of-sale platforms
• Experience working with budgets and financial reporting
• Skills & Competencies
• Strong leadership and interpersonal skills
• Ability to collaborate across departments and work effectively with diverse campus stakeholders
• Excellent communication and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
  
  

Compensation

• Full-time hourly position, 52 weeks per year, 40 hours per week; flexible work schedule is required, including evenings and weekends
• Sick and vacation leave
• Medical, dental, and vision insurance
• Retirement
• Meal benefit and/or Health Reimbursement Account
• Evaluation performed on a yearly basis
• Hourly Rate: $22.00 - $25.00
• This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. *