What are the responsibilities and job description for the Nail Salon Receptionist position at Finesse Nails and Spa?
Overview
We are a busy, high-end nail salon seeking a friendly, organized, and reliable Salon Receptionist to join our team. This role is the first point of contact for our clients and plays a key role in delivering excellent customer service and ensuring smooth daily operations. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced salon environment and familiar with basic social media and phone-taking.
Responsibilities
- Greet clients warmly and create a welcoming atmosphere
- Answer phone calls, texts, and inquiries professionally
- Schedule and manage appointments accurately
- Confirm appointments to reduce no-shows
- Handle check-in, check-out, payments, and tips
- Manage walk-ins and coordinate with nail technicians
- Upsell add-on services and promotions when appropriate
- Maintain a clean and organized front desk area
Qualifications
- Customer service or receptionist experience preferred
- Strong communication and multitasking skills
- Comfortable answering phones and using booking/POS systems
- Reliable, punctual, and professional
- Willing to learn salon services and pricing
- Weekend availability preferred
Schedule
Part-time (morning or afternoon shifts)
- Weekday and weekend availability preferred
- No overtime
Pay Structure
Training rate: $17/hour for the first 30 days
- Post-training pay: $18–$22/hour based on performance, accuracy, and reliability
We’re Looking For
Strong customer service skills
- Cash handling experience preferred
- Reliable attendance
- Comfortable working in a fast-paced environment
Job Types: Full-time, Part-time, Seasonal, Contract
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- Palm Springs, CA 92264 (Required)
Ability to Relocate:
- Palm Springs, CA 92264: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22