SERVER - Extra Board (On-Call)

EXTRA BOARD TEAM MEMBER — ON CALL

FINE Entertainment is seeking reliable, flexible Team Members for our Extra Board. This is an on-call position with opportunities to pick up shifts based on business needs at any of our 16 locations.

Responsibilities & Requirements:

• Maintain accurate availability and contact information in Teamwork.
• Be available and responsive to shift offers.
• Respond to shift offers for same day or next day shifts within 15–30 minutes, depending on the timing of the assignment.
• Maintain all required work cards, licenses, certifications, and training.
• Report on time for accepted shifts and follow all venue policies and expectations.
• Be willing and able to work at different FINE Entertainment locations as needed.

Important: Extra Board does not guarantee a set number of hours. Team Members must remain reachable and be prepared to accept available shifts based on business needs.

Job Summary: Responsible for providing friendly, engaging, and superior service to every guest. Take and deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Secure payment for all checks and process checks through the POS in a timely manner. Assist other team members with various duties as assigned.

Essential Job Functions: 

• Greet all guests sincerely with a smile and eye contact, and provide superior guest service
• Efficiently serve food and beverage following the service sequence standards
• Possess thorough knowledge of all menu items and ability to suggestively sell items to guests
• Properly set up service station at start of shift, and break down station at end of shift
• Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas
• Assist in maintaining the cleanliness and presentation of restaurant
• Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs
• Run food to tables throughout the restaurant announcing each item as delivered
• Bus Tables as necessary throughout the restaurant
• Cut fruit and garnishes to specifications for use on food and beverage items
• Perform assigned side work
• Empty trash cans to maintain service and sanitation standards
• Actively market FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database
• Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District
• Adhere to all Department and Company Policies and Procedures

Qualifications: 

• Must be 21 years or older
• Previous experience as a Food Server or Cocktail Server is preferred
• Must possess excellent customer service and communication skills
• Must be able to initiate and engage guests in conversation in a professional manner
• Must possess a valid Alcohol Awareness Card.(TAM, ACT, or other qualifying card)
• Must possess a valid Health Card issued by the Southern Nevada Heath District
• Must have basic math skills
• Must have basic understanding of spirits/beer/wine, including specific brand recognition
• Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift
• Must be able to communicate fluently in English