What are the responsibilities and job description for the Client Services Manager position at Find Great People?
Summary: Our benefits services client in Columbia is looking to hire a Client Services Manager to serve as the primary point of contact for employers regarding all aspects of benefits and retirement plans.
This is a Direct Hire permanent position sitting fully on-site in Columbia.
Responsibilities:
- Respond to inquiries from employers, advisors, and plan participants.
- Review and process plan-related transactions, forms, and requests.
- Assist clients with payroll submissions and online system functionality.
- Identify and resolve administrative issues and data discrepancies.
- Review reports, contribution activity, and plan information for accuracy.
- Support year-end reporting, audits, and compliance-related activities.
- Coordinate with internal teams to ensure timely and accurate plan administration.
- Participate in system enhancements, testing, and process improvement initiatives.
- Maintain accurate records and perform additional duties as assigned.
Qualifications:
- Associate's or Bachelor's degree required.
- Experience in retirement plans, benefits administration, payroll, financial services, preferred.
- Strong communication and customer service skills.
- Proficiency in Microsoft Office, including Excel.
- Excellent attention to detail, organization, and follow-through.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Compensation & Benefits:
- $50,000-60,000 salaried
- Medical, Dental, & Vision
- Paid Time Off (PTO)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Salary : $50,000 - $60,000