What are the responsibilities and job description for the Bilingual Billing Specialist position at Find Great People | FGP?
We are seeking a professional Bilingual Billing Specialist to join a growing team in Greenville, SC. This is a full time, permanent/direct ire position with full benefits. The ideal candidate will have 2 years of billing or AR experience and will be Bilingual in English & Spanish.
Job Description:
- Manage client accounts across all firm payment structures
- Track billing milestones, payment deadlines, and account status
- Send payment reminders, notices, and follow-up communications
- Monitor payment compliance, document all account activity, and escalate issues as needed
- Generate and distribute invoices according to established milestones
- Ensure invoices align with client payment agreements
- Process billing adjustments and maintain accurate billing records and documentation
- Initiate default procedures for delinquent accounts
- Issue formal default notices and coordinate collections activities
- Manage relationships with external collections vendors, including account submissions, progress tracking, and record maintenance
- Maintain documentation for defaults, reinstatements, and escalated matters
- Explain invoices, payment options, and billing procedures to clients
- Assist clients with payment platforms and systems
- Provide professional written and verbal support in both English and Spanish
- Maintain confidentiality and direct non-billing inquiries to the appropriate department
- Prepare weekly and monthly billing and payment-compliance reports
- Track delinquency trends and recommend process improvements
- Maintain accurate billing software records and client files
- Support month-end and year-end billing audits
Qualifications
- High school diploma or GED required; associate degree preferred
- Fluent in English and Spanish (written and verbal).
- 2 years of experience in billing, collections, financial administration
Hours:
- Monday to Friday (8am to 5pm)
- 100% ONSITE
Compensation & Benefits:
- $22.00 - $25.00 hourly
- Medical, Dental, Vision
- PTO
- Excellent Company Culture
Salary : $22 - $25