What are the responsibilities and job description for the User Experience Designer position at Finch AI?
CLEARANCE: Must possess an existing ACTIVE TS/SCI w/POLYGRAPH clearance (must be a US Citizen)
LOCATION: McLean, VA (ONSITE, Daily)
This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs.
Responsibilities:
User Research & Analysis
- Plan and conduct user research activities including interviews, usability testing, and feedback sessions with diverse user groups (e.g., analysts, SMEs, managers, data scientists).
- Analyze and synthesize research findings into actionable insights, personas, user journeys, and workflow maps.
- Document research findings and recommendations to support stakeholder understanding and buy-in, particularly in government settings.
- Apply ethical, secure, and compliant research practices appropriate for classified or sensitive environments.
UX Strategy & Design Systems
- Lead UX and UI efforts for complex, high-visibility applications.
- Define, maintain, and evolve design systems and component libraries in collaboration with engineering teams.
- Establish consistent interaction patterns, workflows, and design standards across multiple applications.
- Create service blueprints and end-to-end experience maps to align cross-functional teams.
UI Design & Prototyping
- Develop interactive prototypes using tools such as Figma, Adobe XD, or similar, to explore concepts and validate user flows.
- Produce high-fidelity UI designs that are accessible, usable, and visually consistent.
- Ensure designs align with accessibility standards (e.g., WCAG) and applicable government design guidelines.
- Document interaction behaviors, design rationale, and micro-copy to support implementation.
Qualifications:
- Demonstrated experience conducting UX research, analysis, and synthesis (not UI-only).
- Strong proficiency with design and prototyping tools such as Figma, Adobe XD, or equivalent.
- Experience collaborating closely with product managers and engineering teams.
- Ability to clearly articulate design decisions and research findings to stakeholders.
- Active U.S. Government Security Clearance at the TS/SCI level with required polygraph.
- Bachelor’s degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field (or equivalent experience).
- 8 years of experience with a Bachelor’s degree; or 7 years of experience with a Masters degree; or 6 years of experience with a Doctorate
- Willingness to work onsite full time in McLean, VA.
Preferred Qualifications:
- Portfolio (website, case studies, or work samples) demonstrating UX research methodology, analysis, and UI design quality.
- Experience designing for mission-critical or government systems.
- Familiarity with accessibility standards (WCAG) and inclusive design practices.
- Experience contributing to or managing design systems.
- Familiarity with modern front-end frameworks and design constraints (e.g., component-based development).
- Experience supporting data-heavy or analytical user workflows.