What are the responsibilities and job description for the Assistant Manager position at Financial Plus Credit Union - Michigan?
Company Description
Established in 1952, Financial Plus Credit Union is a member-owned financial institution serving over 80,000 members with more than $1.4 billion in assets. Based in Michigan, the credit union offers a comprehensive range of modern and easily accessible banking products and services to meet the financial needs of its members. Committed to community involvement and growth, Financial Plus plays a vital role in supporting its members' present financial needs and future aspirations.
Role Description
We are seeking a full-time Assistant Manager for an on-site position at our Saginaw, MI location. The Assistant Manager will support branch operations, supervise and mentor staff, and ensure exceptional member service. Key responsibilities include managing daily workflows, addressing member inquiries, overseeing employee performance, and assisting with achieving branch goals. The role requires leadership skills, a strong understanding of financial products, and a commitment to fostering a positive, results-oriented work environment.
Qualifications
- Knowledge of banking operations, financial products, and regulatory compliance
- Supervisory, leadership, and team-building skills
- Strong problem-solving and decision-making abilities
- Excellent interpersonal and communication skills
- Proficiency in using banking software and Microsoft Office tools
- Ability to analyze data, monitor performance, and achieve business goals
- Relevant management experience in the banking or customer service industry
- Bachelor's degree in Business, Finance, or a related field preferred
- Commitment to maintaining confidentiality and ethical standards