What are the responsibilities and job description for the Field Service Technician position at Financial Equipment Co., Inc.?
Overview
Join our dynamic team as a Field Service Technician and become the vital link in maintaining and optimizing cash counting, coin counting & other equipment across banking/casino facilities. This energetic role offers the opportunity to work hands-on with machinery, troubleshoot technical issues, and deliver exceptional customer service. You will be instrumental in ensuring operational excellence by performing maintenance, repairs, and installations on a wide range of equipment. If you thrive in a fast-paced environment, possess strong mechanical and computer skills, and enjoy solving technical challenges, this position is your next career move!
Responsibilities
- Conduct preventative maintenance and repairs on equipment, including electrical and mechanical components.
- Diagnose issues using technical manuals, and analysis problems to keep customer running efficiently.
- Utilize tools and PC to troubleshoot, calibrate & repair machinery.
- Maintain accurate records of work performed using in-house system
- Collaborate with customers to provide technical support, explain repair procedures, and ensure satisfaction with service outcomes.
- Assist in the installation of new machinery or upgrades
- Support inventory management by tracking parts usage
- Engage in continuous learning and travel for training as needed
Experience
- Proven work experience
- Strong mechanical knowledge
- Hands-on experience with repairing equipment is highly desirable.
- Excellent customer service skills combined with effective communication abilities in English.
- Analysis skills for diagnosing machinery issues quickly and accurately.
Pay: $24.00 - $29.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Work Location: Hybrid remote in Wheat Ridge, CO 80033
Salary : $24 - $29