Roaming Teller - YMCA - BOISE

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2617583

• How to apply:**Complete an Online Application at our website
  
  

www.capedcu.com for the specific job opportunity that interests you.

Resumes are not accepted in lieu of an application.

• \*This position will be required to travel to other CapEd branches in
  
  

the Treasure Valley area\****

• \* This position will be located at our new YMCA-Boise Branch in 2027
  
  

\****

• Role:**The**Roaming Teller I**promotes member financial well-being
  
  

through engaging members in meaningful conversations to resolve

financial inquires, enrich the members experience and deepen their

relationship with the Credit Union. This position processes

transactions, handles cash, provides account maintenance and/or

troubleshooting, and educates members on Credit Union products and

services. The purpose of the Roaming Teller is to cover for Tellers at

other Branches that are absent from work. The Roaming Teller will work

out of their home branch and travel to other branches as needed. The

Roaming Teller will furnish their own transportation to the assigned

location.

• Pay:**The pay for this position is **\$18.67 an hour plus mileage
  
  

reimbursement.**

**Essential Functions & Responsibilities:**

• Assists members, guest members and potential members with their
  
  

account inquiries, performs cash and non-cash transactions and

Account Maintenance While Actively Listening To And Inquiring About

members needs with the objective of providing the ultimate member

experience and value-added solutions.

• Resolves member inquires with a focus on our Brand Promise while
  
  

utilizing and adhering to company policies. Researches and explores

potential solutions to provide alternatives for members. Follows

escalation processes to direct members to appropriate team member as

needed.

• Balances cash, checks and conducts daily transactions with minimal
  
  

errors.

• Maintains knowledge of all credit union products, services, and
  
  

promotions.

• Contributes to efficient Credit Union operations by performing other
  
  

job-related duties as assigned.