Branch Manager I- Cleveland Branch

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2600667

• How to apply:**Complete an Online Application at our website
  
  

www.capedcu.com for the specific job opportunity that interests you.

Resumes are not accepted in lieu of an application.

**\*Bilingual: English/Spanish Required**

• Role:**The**Branch Manager I**promotes member financial well-being
  
  

through ensuring the branch~~~~team provides the ultimate member

experience by monitoring the day-to-day operations of the department and

guiding the team. This position collaborates with the Retail Team and

the AVP of Retail Services on strategies for innovative products,

services, and efficiencies to best meet the Credit Union\'s mission and

business objectives.

**Essential Functions & Responsibilities:**

• Oversees the day-to-day operations of the branch location,
  
  

monitoring~~~~daily functions and ensuring staff are making

appropriate decisions and operating within established credit union

policies, procedures and applicable regulations.

• Oversees department training of current and new employees to ensure
  
  

they are confident in job functions. Arranges needed training to

overcome knowledge gaps and coordinates cross-department training.

• Coaches and motivates team members to achieve department goals and
  
  

objectives including sales, service, production, and efficiency

goals.

• Collaborates with multiple departments to prepare, review and submit
  
  

standard reports, monitor performance errors, and review process and

service efficiencies. Communicates company information and

collaborative efforts with staff.

• Represents the branch as appropriate in its relationships with
  
  

members, schools/groups, community events, suppliers, and other

financial institutions. Prospects and on-boards new consumer and

business memberships.

• Responsible for hiring, assessing performance, coaching and
  
  

developing employees in adherence to HR policies and employment law.

Ensures appropriate staffing and adherence to policy.

• Identifies gaps, makes recommendations, and collaborates with the
  
  

AVP of Retail Services on procedures, techniques, and standards to

implement new and/or improved ideas with the purpose of increasing

effectiveness, service levels, and productivity of the department

• Contributes to efficient Credit Union operations by performing other
  
  

job-related duties as assigned.

• Maintains knowledge of all Credit Union products, services, and
  
  

promotions.

**Knowledge and Skills:**

• Experience:**One to three years of similar or related experience to
  
  

include supervisory experience. Position requires excellent written and

Verbal Communication And Interpersonal Skills. Must Have Experience At

an intermediate skill level using computers and MS Office software.

• Education:**(1) A two-year college degree, or (2) completion of a
  
  

specialized certification or licensing, or (3) completion of specialized

training courses conducted by vendors, or (4) job-specific skills

acquired through an apprenticeship program.