What are the responsibilities and job description for the Logistics Analyst position at Finance Solutions LLC?
Logistics Analyst
Job Summary
We are a fast-growing technology (hardware/software) company seeking a Logistics Analyst to support our international shipping, and inventory management teams. This hybrid role (San Francisco–based, 2 days onsite) is critical to ensuring operational and reporting excellence.
Key Responsibilities
Monitor daily order fulfillment including Inbound and Outbound shipping & related documentation
Manage and resolve order exceptions (EDI errors, routing issues, shipment discrepancies, chargebacks)
Partner with 3PLs and transportation providers to resolve delivery and execution issues
Maintain accurate shipping and fulfillment records across ERP, WMS, and related systems
Conduct root cause analyses and recommend corrective actions for recurring issues
Handle documentation (Bills of Lading, commercial invoices etc)
Assist with new market setups, retail onboarding, and new product introductions
Track inventory, and maintain appropriate levels across multiple warehouses
Support S&OP reporting, KPI tracking (OTIF, fill rates, delivery performance), and operational dashboards
Help develop and maintain logistics SOPs and drive continuous process improvement
Qualifications
3 years of hands-on logistics experience in order management and fulfillment
Experience resolving order-level issues in ERP (NetSuite), WMS, and/or EDI systems
Strong understanding of retail routing guides, compliance, and omnichannel logistics
Detail-oriented, proactive problem-solver comfortable in a fast-paced environment
Strong communication and cross-functional collaboration skills
Global logistics and import/export experience a plus
Work Arrangement
Hybrid role based in San Francisco (2 days on-site per week)
Equal Opportunity Statement
The company is an equal opportunity employer and provides reasonable accommodations during the recruiting process.