What are the responsibilities and job description for the Office Administrator position at Film Source Packaging?
Office Administrator
Location: Saint Petersburg, FL
Company: Film Source Packaging
Film Source Packaging, a leader in clear and printed shrink film, is seeking an organized and proactive Office Administrator to join our Saint Petersburg production facility. This role combines administrative support, order processing, and customer/vendor communication to ensure smooth day-to-day operations.
Why Join Us:
· Work for a growing, family-owned company with a strong industry reputation.
· Collaborate with a supportive team in a fast-paced, dynamic environment.
· Opportunity to contribute to process improvements and workflow efficiency.
Key Responsibilities:
Order Processing & Coordination
· Accurately process customer orders and maintain records in our ERP/CRM system.
· Coordinate with internal teams, vendors, and freight carriers to ensure timely fulfillment.
Documentation & Compliance
· Collect and organize required documentation (invoices, bills of lading, delivery receipts).
· Ensure completeness and accuracy for billing, tracking, and reporting purposes.
· Identify opportunities to streamline document handling and improve workflow.
Customer & Vendor Communication
· Professionally manage phone and email inquiries from customers, vendors, and carriers.
· Serve as a key point of contact for order and documentation questions.
Office & Administrative Support
· Assist with walk-in visitors, shipping, and receiving tasks.
· Perform general office duties including filing, scanning, and record-keeping.
· Support management with process improvements and special projects.
Team Collaboration
· Maintain clear and effective communication across departments.
· Work with colleagues to resolve issues and ensure excellent customer service.
Qualifications:
· Previous experience in customer relations, order processing, and administrative support (manufacturing/logistics experience preferred).
· Strong organizational and multitasking skills with great attention to detail.
· Excellent verbal and written communication skills.
· Proficient in Microsoft Office Suite (Outlook, Excel, Word) and ERP systems.
· Dependable, team-oriented, and proactive problem-solver.
· Comfortable working in a fast-paced environment.
Accounting or Bookkeeping experience a plus!
To learn more about Film Source Packaging, visit www.filmsourcepackaging.com. Interested candidates are encouraged to submit a resume for consideration.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Ability to Commute:
- Saint Petersburg, FL 33712 (Required)
Work Location: In person
Salary : $18 - $23