What are the responsibilities and job description for the General Manager position at Filippo's Italian Steakhouse?
The Restaurant General Manager will be responsible for managing the staff, ensuring product quality, managing inventory, improving customer satisfaction, and driving restaurant profitability.
Our ideal candidate is a seasoned leader with a solid background in the food and beverage industry, excellent customer service skills, and the ability to handle high-stress situations calmly and efficiently.
Responsibilities
- Oversee daily operations of the restaurant
- Recruit, train, and supervise staff
- Ensure high levels of customer satisfaction through excellent service
- Manage the restaurant’s brand, image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Regularly review product quality and research new vendors
- Implement policies and protocols that will maintain future restaurant operations
- Prepare reports on income, expenses, and staff performance
- Ensure compliance with health and safety regulations
Qualifications
- Proven work experience as a Restaurant General Manager, Restaurant Manager, or similar role
- Experience in restaurant operations, including customer service, sales, and food preparation
- Proficiency in restaurant management software and Point of Sale (POS) systems
- Solid understanding of restaurant financials, including budgeting, cost management, and revenue generation
- Strong leadership, motivational, and people skills
- Acute financial management skills
- BS degree in Business Administration, Hospitality Management, or relevant field preferred, not required
Salary : $90,000 - $110,000