What are the responsibilities and job description for the Jr Salesforce Administrator position at Filevine?
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Job Summary
The Junior Salesforce Administrator at Filevine supports the ongoing configuration, optimization, and maintenance of our Salesforce environment. This role works closely with senior administrators, RevOps, Sales, Support, and Customer Success teams to ensure Salesforce is accurate, efficient, and aligned with Filevine’s operational needs. The ideal candidate is detail-oriented, eager to learn, and motivated to grow into a more advanced Salesforce or RevOps function over time.
Key Responsibilites
Cool Company Benefits:
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Job Summary
The Junior Salesforce Administrator at Filevine supports the ongoing configuration, optimization, and maintenance of our Salesforce environment. This role works closely with senior administrators, RevOps, Sales, Support, and Customer Success teams to ensure Salesforce is accurate, efficient, and aligned with Filevine’s operational needs. The ideal candidate is detail-oriented, eager to learn, and motivated to grow into a more advanced Salesforce or RevOps function over time.
Key Responsibilites
- Assist with day-to-day Salesforce system administration, including:
- User management (creation, deactivation, permissions, roles, profiles)
- Data maintenance (imports, updates, data hygiene, deduplication)
- Basic configuration (fields, page layouts, list views, queues)
- Support the documentation and execution of routine audits and data quality checks
- Monitor system performance and escalate issues appropriately
- Build and modify automations using Flows, validation rules, and formulas under guidance from senior team members
- Help maintain documentation of business processes, data models, and configuration changes
- Support cross-functional teams by creating and updating reports, dashboards, and views to enable data-driven decision making
- Partner with Sales, Marketing, Support, and Customer Success stakeholders to gather requirements for enhancements or fixes
- Assist internal users by troubleshooting issues, answering Salesforce questions, and providing basic training or resource guides
- Collaborate with RevOps and IT to ensure alignment on systems, data structures, and integrations
- Participate in Salesforce enhancement projects such as:
- Supporting integrations with tools like HubSpot, Gong, Outreach, or Filevine’s internal systems
- Help test new features, UAT scenarios, and release changes
- 1–2 years of Salesforce experience (internship, admin support role, or relevant coursework)
- Foundational understanding of Salesforce objects, fields, security, and reporting
- Strong attention to detail and comfort working with data
- Desire to grow into a more advanced Salesforce Admin or RevOps role
- Excellent communication and documentation skills
- Ability to learn quickly and take direction from senior administrators
- Salesforce Administrator Certification or progress toward it
- Experience with Salesforce Flow Builder
- Familiarity with RevOps tools
- Problem-Solving: Able to break down issues and evaluate root causes
- Curiosity & Learning Mindset: Actively looks for more efficient ways to support users and systems
- Analytical Thinking: Capability to interpret data and identify inconsistencies
- Collaboration: Comfortable working closely with multiple business units
- Organization: Able to manage multiple small requests and prioritize effectively
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House
- Top-of-the-line company swag
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.