SaaS Product Designer (Visual Design & Frontend Craft) (Remote)

📍 Location: Remote (USA or Canada-based)
💼 Type: Full-time
💰 Compensation: $110,000 - $200,000 (subject to qualifications and experience) equity premium benefits

Great design is rare. Great design that ships is even rarer.

Most designers stop at the mockup. They work in Figma, hand it off, and cross their fingers that Engineering executes their vision. Not here. At Files.com, we hire designers who can also ship. Designers who don’t just sketch ideas — they bring them to life in React, JSX, and advanced CSS.

This role sits at the intersection of creativity and code. It’s for someone with genuine taste — someone who knows when a design feels elegant, when typography sings, when a layout breathes. But it’s also for someone who refuses to leave great ideas stranded in a design file. At Files.com, designers own the full journey: from concept to component, from prototype to production.

Our product is used by hundreds of thousands of users every day — from Fortune 500 brands to the fastest-growing startups. That means your work won’t just sit on a Dribbble portfolio; it will shape the daily workflows of some of the most recognizable companies in the world. Every interaction you refine, every system you build, every component you document in Storybook will ripple across a massive audience.

If you’re equally at home in Figma and JSX, if you care as much about spacing systems as you do about scalability, and if you believe design is only real when it ships, then this is your canvas.

Who We Are

We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000 brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.

We’ve built a $35M business with just 70 people by hiring smart, disciplined, high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical part of that growth.

What Makes This Role Different

🎨 Creative Technical: This isn’t “make a slide deck and hope Engineering builds it.” You’ll design and code, seeing your ideas through to production.
🚀 System Builder: You’ll create design systems, UI libraries, and patterns that last — helping everyone move faster with consistency and taste.
🔄 Iterative, Real-World Design: You’ll collaborate tightly with PMs and Engineers, test in production, gather feedback, and refine quickly. No ivory tower design work.
✨ High Bar for Taste: We care deeply about aesthetics. This isn’t just about usability — it’s about building a product that feels modern, cohesive, and delightful to use.

What You’ll Actually Do

• Interaction Design: Craft elegant, intuitive flows that make complex workflows feel simple.
• User Journey Mapping: Translate personas and use cases into frictionless product experiences.
• End-to-End Design: Take concepts from Figma to production-ready React code.
• Prototyping & Testing: Build wireframes, prototypes, and run usability tests to validate and refine ideas.
• UI Components: Create menus, tabs, tables, and widgets that are reusable, consistent, and scalable.
• Frontend Implementation: Write JSX and advanced CSS in our React codebase — not just hand off.
• Design Systems: Document and maintain UI in Storybook.js so that our components scale across teams and features.

What Success Looks Like

• New features feel intuitive on Day 1, with minimal user confusion.
• Designs are not only usable but visually impactful — customers describe the UI as modern, polished, and easy to navigate.
• Components you create become part of the broader design system, used across multiple parts of the app.
• Usability testing consistently validates your design choices and surfaces clear improvements.
• Engineers and PMs trust you to deliver designs that are practical, scalable, and production-ready.

Who Thrives in This Role

✅ Brings a refined visual sensibility and a strong eye for detail — knows the difference between “good enough” and “exceptional.”
✅ Balances originality with structure, creating designs that are both imaginative and scalable.
✅ Comfortable moving between design tools (Figma, Sketch, Adobe Suite) and production code (React, JSX, CSS).
✅ Obsessed with creating systems that last: design systems, component libraries, repeatable patterns.
✅ Energized by shipping work, gathering feedback, and iterating fast.

Perks & Benefits

🩺 100% Paid Health, Dental & Vision (75% for family)
💸 401(k) with 4% Company Match
📈 Equity Grants for Every Employee
🍼 Paid Parental Leave
🌴 20 PTO Days 11 Holidays Full Company Winter Break
💰 $1,000 Signing Bonus Modern Apple Laptop Anniversary Gifts
✈️ Team Travel to NYC, Austin, Nashville, Miami, and more

Show, Don’t Tell

At Files.com, design is judged in the details — and that starts with your application. We don’t just want to hear that you have great taste, we want to see it.

That means a portfolio that shows your eye for visual polish, your ability to design at system-level scale, and your capacity to make complex workflows feel simple. It also means a resume that reflects the same principles you’d bring to our product: clarity, hierarchy, and elegance.

We’re not looking for clutter, gimmicks, or filler. We’re looking for proof — that you know how to communicate ideas visually, that you can demonstrate the thinking behind your choices, and that you can make even a resume feel like great design.

If your resume and portfolio make us stop, look twice, and think “this person has taste,” then you’re already halfway there.