What are the responsibilities and job description for the Host position at Figs grille?
Responsibilities:
- Greet and welcome guests with a friendly and positive attitude
- Escort guests to their designated tables and provide menus
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station and lobby area
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Provide exceptional customer service by addressing guest concerns or special requests
Requirements:
- Previous experience in hospitality or customer service preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Knowledge of food service industry practices and standards
- Excellent phone etiquette and communication skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills and attention to detail
- Positive attitude and ability to work well as part of a team
Please note that this is a general job description for a Host/Host position. Duties may vary depending on the specific establishment, such as a restaurant, hotel, or event venue.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $16 - $17