What are the responsibilities and job description for the Front Desk / Security Officer position at Fiftysixsixty Collins Ave condominium inc.?
Front Desk / Security Officer
Location: Miami Beach, FL
Employment Type: Full-Time
Position Summary
Fifty-Six Sixty Collins Condominium is seeking a professional, dependable, and customer-service-oriented Front Desk / Security Officer to join our team. This position serves as the first point of contact for residents, guests, vendors, and deliveries while helping maintain a safe and secure environment throughout the property.
The ideal candidate is courteous, attentive, detail-oriented, and able to remain calm and professional while handling a variety of situations in a luxury residential community. A professional appearance and dress code are required at all times.
Responsibilities
- Greet residents, guests, and vendors in a friendly and professional manner.
- Monitor building access and verify visitor authorization.
- Assist with resident inquiries and provide exceptional customer service.
- Answer and direct incoming telephone calls.
- Monitor surveillance cameras and report any unusual or suspicious activity.
- Conduct routine inspections of common areas and report maintenance or safety concerns.
- Coordinate vendor and contractor access in accordance with building procedures.
- Receive, log, and scan packages and deliveries as required.
- Maintain accurate visitor, contractor, package, and incident logs.
- Respond appropriately to emergencies and notify management and emergency services when necessary.
- Enforce the Association's policies and procedures while maintaining professionalism.
- Communicate effectively with management, residents, vendors, contractors, and fellow staff members.
- Maintain a neat, professional appearance and follow all uniform and dress code requirements.
Qualifications
- High school diploma or equivalent.
- Previous experience in front desk, concierge, security, hospitality, or customer service is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Detail-oriented with the ability to multitask and remain organized in a fast-paced environment.
- Basic computer skills and experience with Microsoft Office.
- Ability to work evenings, weekends, and holidays as scheduled.
- Bilingual (English/Spanish) is preferred.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to respond quickly during emergency situations.
Benefits
Benefits are available for full-time employees and may include:
- Paid holidays
- Paid vacation and sick leave
- Direct deposit
- Professional work environment
- Opportunity for growth
If you are dependable, professional, and committed to providing outstanding service while helping maintain the safety of our community, we encourage you to apply.
Pay: $22.00 per hour
Work Location: In person
Salary : $22