Personal Banker II

Company Description

Fifth Third Bank, headquartered in Cincinnati, Ohio, is a customer-focused financial institution committed to improving lives and communities since 1858. With over 20,000 diverse employees, we provide services through four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management. We operate across multiple states with a robust network of financial centers and approximately 54,000 fee-free ATMs nationwide. Fifth Third offers competitive benefits, including 401(k) matching, wellness options, and comprehensive insurance plans, empowering employees to grow both personally and professionally. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer.

Role Description

This is a full-time, on-site role for a Personal Banker II located in Maumee, OH. As a Personal Banker II, you will deliver exceptional customer service, assist clients with financial needs, and provide tailored banking solutions. Key responsibilities include handling deposits, opening accounts, educating customers about Fifth Third's products, and meeting or exceeding sales objectives. You will act as a trusted financial partner, ensuring a positive banking experience for clients while supporting the branch team.

Qualifications

• Proficiency in Personal Banking, including handling deposits and advising customers on financial solutions
• Experience in Opening New Accounts and related banking processes
• Strong Finance knowledge with the ability to explain banking products to clients
• Excellent Customer Service skills with the ability to build lasting client relationships
• Strong communication, problem-solving, and organizational skills
• Proficiency in using banking software and tools
• High school diploma or GED required; associate or bachelor's degree in business or finance preferred
• Relevant work experience in a retail banking or customer-facing sales environment is advantageous