What are the responsibilities and job description for the Fifth Third Retail position at Fifth Third Bank?
Fifth Third Bank, headquartered in Cincinnati, Ohio, is committed to improving the lives of customers and the well-being of communities since 1858. As one of the largest money managers in the Midwest, we operate across 11 states with businesses in Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management. Our diverse team of over 20,000 employees collaborates to deliver exceptional financial solutions and a better future for those we serve. We offer a strong culture with opportunities for growth, comprehensive benefits, and resources for building a meaningful career. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer.
This full-time on-site role is based in Asheville, NC. The Fifth Third Retail employee will provide exceptional customer service, assist clients with daily banking needs, and promote Fifth Third products and services to enhance customer experience and satisfaction. Daily responsibilities include processing transactions, maintaining accurate records, and assisting customers with financial inquiries. Additionally, the role involves building relationships with customers and ensuring their financial needs are met through personalized solutions.
- Proficiency in Retail Sales and strong Product Knowledge to effectively recommend appropriate banking products and services
- Commitment to Customer Satisfaction and providing outstanding Customer Service
- Excellent Communication skills and ability to engage with customers in a professional, respectful manner
- Ability to work collaboratively with team members and independently to meet customer needs
- High school diploma or equivalent; prior banking or retail experience preferred
- Strong problem-solving skills, attention to detail, and organizational abilities