Assistant Service Manager

About FAM Residential Inc.

Step into a role where your maintenance expertise meets leadership opportunity. At FAM Residential Inc., we're a national leader in multi-family housing dedicated to creating exceptional living experiences. As we grow, we're looking for talented maintenance professionals ready to advance their careers and make a meaningful impact in one of LA's most dynamic communities.

Your Opportunity as Assistant Service Supervisor

This is more than a maintenance position; it's your pathway to leadership. As Assistant Service Supervisor, you'll work alongside an experienced Service Manager, developing the skills and experience needed to advance in property management. You'll be hands-on with technical work while learning to coordinate teams, manage operations, and deliver the kind of resident experience that makes communities thrive.

Location: Downtown Los Angeles, CA 90017

What Your Day Looks Like

Hands-On Excellence

• Transform vacant apartments into welcoming homes through skilled painting, repairs, and quality finishes
• Respond to resident service requests with speed and professionalism
• Apply your diverse maintenance expertise: plumbing, HVAC, electrical, carpentry, pool care, and appliance repair
• Keep grounds, amenities, and common areas in pristine condition

Develop Your Leadership Skills

• Support the Service Manager in coordinating maintenance team activities
• Help manage vendor relationships and inventory systems
• Participate in scheduling and tracking preventative maintenance
• Learn budget awareness by identifying and reporting major repair needs

Be the Difference

• Join the emergency on-call rotation to support residents when they need help most
• Deliver exceptional customer service that turns residents into long-term community members
• Ensure compliance with safety codes and housing regulations
• Represent FAM Residential with professionalism and pride

What You Bring to the Team

Your Foundation

• 2 years of service technician or maintenance experience
• High School Diploma, GED, or Trade/Technical/Vocational school education
• EPA 608 Certification (minimum Type II required)
• Valid driver's license and reliable transportation
• CPO certification (if required in your area)
• Ability to commute to Downtown LA (90017)

Your Skillset

• Solid technical knowledge across multiple maintenance trades
• Comfortable with technology: Yardi or property management software, Microsoft Excel and Word
• Strong customer service mindset; you care about making residents happy
• Flexibility to work various shifts and participate in on-call rotation
• Physical capability to lift up to 100 pounds and work on ladders
• Cool under pressure with excellent problem-solving abilities

Your Potential

• Eager to learn leadership and team coordination
• Interest in growing into a Service Manager role
• Strong organizational skills and attention to detail
• Commitment to safety and quality in everything you do

Why This Role is Perfect for Your Career Growth

Investment in Your Future

• Learn directly from an experienced Service Manager
• Gain leadership experience managing teams and operations
• Receive ongoing training and professional development
• Clear pathway to Service Manager and beyond
• Build skills in budgeting, vendor management, and compliance

Outstanding Benefits Package

• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Matching we invest in your future when you invest in yours
• Paid Time Off to recharge and enjoy life
• Stable day shift schedule
• Professional work environment in downtown Los Angeles

Work Environment You'll Appreciate

• Supportive team culture that values your contributions
• Mix of hands-on work and office coordination
• Modern apartment community with quality amenities
• Opportunity to make a visible impact every day
• Recognition for excellent work and initiative

The FAM Residential Difference

We don't just hire employees we develop careers. Our Assistant Service Supervisors often advance to Service Manager roles and beyond. We provide the training, mentorship, and opportunities you need to reach your professional goals.

At FAM Residential Inc., we're committed to diversity, equity, and inclusion. We're an Equal Opportunity Employer who believes that different perspectives and backgrounds make us stronger. We welcome candidates of all races, colors, religions, national origins, ages, abilities, gender identities, sexual orientations, veteran statuses, and backgrounds protected by law.

Ready to Take the Next Step?

If you're a skilled maintenance professional looking to grow into leadership, this is your opportunity. Join a team that values your expertise, invests in your development, and provides a clear path forward.

Your career growth starts here. Apply today!

FAM Residential Inc. is an equal employment opportunity employer committed to complying with all applicable federal, state, and local laws.

Job Type: Full-time | Shift: Day shift | Work Location: Downtown Los Angeles, CA 90017 (In person)