What are the responsibilities and job description for the Manager, Catering, Central Planning, FIFA World Cup 2026 position at FIFA World Cup 2026™ - Canada, Mexico and the United States?
Department: Tournament and Venue Operations
Employment Type: Fixed Term - Full Time
Location: Miami
Reporting To: Ana Meyer Silveira
Description
FIFA World Cup 26 Overview
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
Main activities and responsibilities
Reporting organisationally to the Senior Catering Manager, the Catering Client Services Manager will be a key member of the FIFA26 Strategy & Planning team. This individual will work in close collaboration with the different functional areas throughout the organization. Alongside other key individuals responsible for delivering catering efforts for the FIFA World Cup 2026. A movement that for the first time ever, is hosting 48 teams and 1,200 players across 3 countries and 16 venues. This role will be responsible for planning and executing non-Hospitality operations, ensuring top-quality catering services throughout the tournament. Furthermore, this role will oversee quality assurance of all catering operations for Workforce and Volunteers for the FIFA World Cup 2026.
The main responsibilities and oversights of the Catering Manager for the FIFA World Cup 26™ include:
Education & Qualifications
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Employment Type: Fixed Term - Full Time
Location: Miami
Reporting To: Ana Meyer Silveira
Description
FIFA World Cup 26 Overview
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
Main activities and responsibilities
Reporting organisationally to the Senior Catering Manager, the Catering Client Services Manager will be a key member of the FIFA26 Strategy & Planning team. This individual will work in close collaboration with the different functional areas throughout the organization. Alongside other key individuals responsible for delivering catering efforts for the FIFA World Cup 2026. A movement that for the first time ever, is hosting 48 teams and 1,200 players across 3 countries and 16 venues. This role will be responsible for planning and executing non-Hospitality operations, ensuring top-quality catering services throughout the tournament. Furthermore, this role will oversee quality assurance of all catering operations for Workforce and Volunteers for the FIFA World Cup 2026.
The main responsibilities and oversights of the Catering Manager for the FIFA World Cup 26™ include:
- Ensure the provision of a “food-safe” catering programme to all relevant user groups
- Assess existing and temporary catering environments during the planning phase for suitability of purpose.
- Liaise with relevant parties to ensure compliance with product delivery according to the rights of the official F & B partners within areas of responsibility
- Collaborate with all internal customers and functional areas relevant to the catering project to ensure successful delivery of relevant services
- Develop and manage catering budgets, tracking expenses, and analysing financial data to maintain cost control and achieve financial targets.
- Collaborate with sustainability initiatives, aiming to minimize waste, promote eco-friendly practices, and source local, sustainable ingredients.
- Compile, provide and deliver high quality training materials relevant to the role of the On-site Catering Coordinators to ensure they are equipped to fulfil the onsite role during tournament time.
- Integral part in centralized catering planning efforts across multiple venues to ensure consistency, efficiency, and quality standardized service levels.
- Assist in development of centralizing reporting to track key performance indicators.
- Monitor and track real-time changes to Banquet Event Orders across venues to ensure financial accuracy and optimized consolidation
- Ensure seamless communication between the centralized office and venue teams.
- Key participant in project administration, reporting and briefing. Summarising of tournament daily reporting & statistics relating to the Catering Functional Area.
- Key participant in ongoing monitoring of produced meals vs consumed meals and preparation of tournament wastage statistics in relation to workforce feeding.
- Assist with the crisis management of any incident relating to an outbreak of food borne illness to include supplier and local authority liaison as required
- Liaise with catering suppliers in the event of a change to contractual or agreed requirements
- Develop a system of supplier monitoring and evaluation to ensure compliance and fulfilment of all contractual terms.
- Prepare post-tournament reports, evaluating catering operations & suppliers, identifying successes and areas for improvement, and providing recommendations for future events.
- Prepare onward re-charging of costs to relevant functional areas post tournament.
- Finalisation and approval of supplier billing post tournament
Education & Qualifications
- Bachelor’s degree or similar level of higher education in Hospitality Management, Culinary Arts, or Food Service Management
- Intermediate or advanced food hygiene diploma or equivalent qualification
- Group Training Certificate or equivalent qualification
- Minimum of 5 years of experience in Catering, Hospitality or Culinary fields (preferably within a Major sporting event or Stadium background
- Multi-outlet catering management experience is essential
- Strong verbal and written communication skills
- Strong organizational skills to handle multiple tasks, meet deadlines, and ensure smooth catering operations during fast-paced events
- Excellent attention to detail
- Customer-centric approach and demeanor
- Fluent in English. Spanish and/or French proficiency is a plus
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
