What are the responsibilities and job description for the Property and Casualty Insurance Agent position at Fiesta Auto Insurance?
Fiesta Auto Insurance is seeking a motivated and customer-focused Bilingual Insurance Agent to join our team. The ideal candidate is fluent in English and Spanish, enjoys working with people, and can confidently explain insurance products while helping customers find coverage that fits their needs and budget.
Responsibilities
- Assist customers with auto insurance quotes, policies, payments, and renewals.
- Provide excellent customer service in both English and Spanish.
- Explain insurance coverage, policy options, deductibles, and requirements clearly.
- Generate leads and follow up with prospective customers.
- Meet individual and team sales goals.
- Process new policies, endorsements, cancellations, and other customer requests accurately.
- Maintain accurate customer information and documentation.
- Build strong relationships with customers and encourage customer retention.
- Follow company procedures and applicable insurance regulations.
- Handle customer questions and resolve concerns professionally.
Qualifications
- Bilingual in English and Spanish (required).
- Previous customer service, sales, or insurance experience preferred.
- Strong communication and interpersonal skills.
- Professional, positive, and dependable attitude.
- Ability to work in a fast-paced, customer-focused environment.
- Basic computer and data-entry skills.
- Strong attention to detail.
- Ability to obtain and maintain any required insurance license.
Preferred Skills
- Auto insurance or insurance-industry experience.
- Sales and lead-generation experience.
- California insurance licensing or willingness to obtain a license.
- Ability to explain complex information in a simple and friendly manner.