What are the responsibilities and job description for the Service Drive Sales Specialist position at FIELDS BMW NORTHFIELD?
Fields BMW of Northfield is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment! Please join us in our efforts to provide premium customer service experience and create life-long relationships with our customers and fellow team members.
As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization. https://fieldsautogroup.hireology.careers/
What We Offer - Benefits
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off.
Responsibilities
- Work the BMW Service Drive and engage directly with service customers
- Identify customers who are potential buyers or lease replacements
- Generate sales opportunities from our existing BMW customer database
- Appraise trades and present vehicle upgrade opportunities
- Sell new and pre-owned BMWs
- Develop long-term relationships with BMW owners
- Follow up aggressively and professionally with service-drive prospects
- Work closely with Service Advisors, Managers and the Sales Team
- Deliver the level of professionalism and customer experience expected from BMW
Qualifications
- An experienced automotive salesperson with a proven track record
- Confident approaching customers and starting conversations
- Strong at follow-up and relationship building
- Professional and customer-focused
- Organized and accountable
- BMW or luxury automotive experience is preferred, but not required