What are the responsibilities and job description for the FIELD OPERATIONS SPECIALIST position at Field Operations Center West - FOCW?
You will serve as a FIELD OPERATIONS SPECIALIST for US Small Business Administration, Field Operations Center West - FOCW in Citrus Heights, California. This position provides assistance in disaster recovery operations and the field administration of the SBA Disaster Loan Program to disaster survivors.
There is no education substitution for this grade level.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series 0301
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 06/05/2026.
Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
Qualifications:
GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector:- Implementing policies, guidelines, and/or procedures for a disaster or emergency program; AND
- Leading or overseeing team operations in the field; AND
- Planning and delivering employee training; AND
- Assessing the needs of an operational program and adapting the appropriate mix of resources and skills required to meet those needs.
There is no education substitution for this grade level.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series 0301
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 06/05/2026.
Responsibilities:
As a/an FIELD OPERATIONS SPECIALIST at theGS- 0301-12, some of your typical work assignments may include:
- Serve as the lead SBA official in the disaster area and is in charge of coordinating with federal, state and local officials and overseeing all SBA activities and staff for Presidential disaster declarations.
- Represent SBA at Regional Interagency Steering Committee meetings and prepare and submit written reports.
- Oversee and direct the interviewing of disaster survivors, assisting with application completion, and screening disaster loan applications (paper and electronic), and loan closings.
- Coordinate with FEMA and the state and local disaster staff in planning and establishing Disaster Recovery Centers, and act to see that SBA's needs are met at those centers.
- Plan, develop, deliver and evaluate a variety of training presentations utilizing Microsoft Office Suite.
Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
Salary : $99,218