Director of Operations

• Daily on-site management of staff with accountability and responsibility
• Establish and promote a positive, inclusive culture of high performance and continuous improvement
• Member of the executive team and an integral component of organizational decisions and strategic growth
• Assist Chief Operating Officer in the planning and execution of any future Major League Baseball events on the site
• Assist with Chief Operating Officer in the coordination and execution of the $80-million baseball/softball/entertainment private build north of the Field of Dreams Movie Site, adapting the daily operations as the project phases in over a multi-year period
• Effectively lead and assist department heads in executing the functions of each department of which you have oversight 
• Mentor and develop staff using a positive, supportive approach on a consistent basis while seeking a collaborative, problem-solving theme
• Establish and monitor staff performance on a continuous basis
• Make timely, intelligent business and operational decisions while using superior judgment during the decision-making process
• Become involved in the Dyersville and Dubuque County community through active participation, focusing on developing relationships with civic leaders, local businesses
• Maintain current partnership and sponsorship relationships and secure new sponsorship and business opportunities
• Evaluate policies, procedures, and protocols, and recommend improvements for the venue while focusing on the efficiency of events and operations
• Recruit and hire staff on a continuous basis to maintain appropriate staff levels and build bench strength
• In collaboration with (Field of Dreams tournament provider) Baseball Factory, collaborate with planning and execution of all youth baseball and softball tournaments
• Observe and enforce proper safety procedures
• Maintain personal integrity at all times and in all matters, consistently representing The
  Field of Dreams Movie Site in the best possible manner
• Exhibit a high level of personal organization and time management
• Other duties as assigned
  
  

• Bachelor’s degree in sales, business, marketing, sports administration, or a related field
• A proven individual with at least three years of leadership, previous experience as a department head with multiple employees (oversight of multiple departments preferred), plus a demonstrated track record of performance in all areas
• Professional history of consumer-oriented activity, preferably in a sports-related field
• Demonstrates exceptional judgment in performing duties
• Effective interpersonal and communication skills
• Ability to work in a collaborative environment
• Skills to develop and execute strategic plans to meet both short- and long-term business goals
• Exceptional customer service skills and extensive experience in a customer-centric environment
• Self-motivated and detail-oriented
• Strong written and verbal communication skills with the ability to effectively communicate at all levels within the organization 
• Demonstrable leadership abilities in changing, ambiguous, and challenging situations
• Ability and willingness to work a demanding schedule, including non-traditional hours (nights, weekends, and holidays), in non-traditional settings, within a team atmosphere
• Ability to problem solve quickly and an ability to prioritize and multi-task
• Ability to communicate, motivate, and empower a team toward a common goal
• Vast experience or sound working knowledge of baseball/softball
• Good working knowledge of the latest technology, computer programs, and social media
• Knowledge of safety practices, including first aid and all applicable safety standards for a public facility, is a plus
• Successful completion of pre-employment, comprehensive background check

Salary : $80 - $0