What are the responsibilities and job description for the Front Desk/Closing Processor position at Fidelity Title?
Fidelity Title is a full-service agency, bringing years of escrow and title insurance experience to our clients in all southwest Missouri counties. Our mission is to provide the most expedient, accurate, and consumer-oriented title insurance, closing, and escrow services for both residential and commercial real estate. We are committed to ensuring our clients receive the highest level of service and support throughout their real estate transactions.
This is a full-time on-site role for a Front Desk/Closing Processor located in Springfield, MO. The individual will be responsible for receptionist duties, answering phone calls with proper etiquette, and providing excellent customer service. Additional tasks include handling administrative duties, maintaining accurate records, and coordinating closing processes. The role requires effective communication and computer literacy skills to efficiently manage daily operations.
- Strong skills in Phone Etiquette and Receptionist Duties
- Excellent Customer Service and Communication skills
- Computer Literacy skills
- Attention to detail and organizational skills
- Ability to work in a fast-paced environment and multi-task effectively
- Experience in the real estate or title industry is a plus
- High school diploma or equivalent; additional qualifications in office management or related fields are beneficial