IT Project Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an IT Project Manager in Smithfield, RI and Merrimack, NH!

IT Project Manager – IWMS Platform & Technology/Billing Solutions

The Role
The IT Project Manager role is aligned to product development teams and partners with product leadership to lead the delivery of team objectives and deliver the vision of the product. This role is responsible for coordinating efforts across multiple teams to deliver seamless solutions and are responsible for improving the overall effectiveness of delivery for the team. The Project Delivery Manager advises and coaches others on Delivery methodologies (Scrum, Kanban, Lean, etc.) while simultaneously coordinating impediment, risks, cross-product interdependencies and release management.

Specific responsibilities include:

Strategy

• Familiarity with product vision, target outcomes, KPIs to facilitate and support the creation of strategy development through hypothesis driven approaches

Planning

• Partner with delivery leadership (product and technology) to develop short and long-term plans for delivery teams aligned with annual and quarterly commitments
• Lead prioritization, ensure planning effectiveness, detailed plans, schedules, assignments and dependencies and leads release planning sessions utilizing relative estimation and forecasting techniques
• Identify, define and lead dependency management, inclusive of resolving
• Develop and implement risk mitigation efforts, in a timely manner
• Gather and maintains historic delivery data trends for teams to support future delivery planning
• Organize capacity planning applying historic delivery data

Delivery

• Lead regular collaboration with Design Partners and ongoing backlog refinement sessions, ensures a well-refined prioritized backlog, supporting effective delivery, continuous planning and management of dependencies
• Engage appropriately for release success by coordinating and supporting releases with client-facing business leaders as they drive client awareness and product engagement.
• Lead development of the work between development team and stakeholders, ensuring clear expectations and monitor work in progress, minimize context switching to ensure teams maintain focus and finish
• Identify, measure and implement team delivery processes for predictable value delivery and support engineering quality excellence and standards applied throughout the product building lifecycle
• Organize progress for product and release plans against milestones, capacity, and delivering business handling expectations with proper concern, informing key participants using appropriate reporting

Manage

• Ensure product and portfolio data integrity in enterprise recommended tools, patterns and trends insights and implement Quality Standards
• Understand and enforce Incident, Change and Problem Management processes and understand and apply the foundations of data available to measure delivery effectiveness, using leading and lagging indicators for reporting
• Track, report and leverage pre-determined product, business, technical, quality and delivery KPIs to ensure delivery output is achieving business and customer outcomes and analyze historic delivery metric trends to identify opportunities, design improvement plans with delivery teams, adjust forecasted delivery timelines

Leadership

• Model and promote all Fidelity leadership principles
• Contribute to the chapter mentoring, education and knowledge sharing on delivery practices, technical skills, and business skills / competence
• Facilitate group dynamics to resolve conflict and develop trusted partnerships

Skills

• Bachelors Degree or Equivalent Experience
• 7 – 10 years experience
• Considers resource trends, facts, and changing demands to make predictions regarding future capacity needs.
• Uses data to guide decision-making based on measurable insights that improve products and services.
• Identifies, tracks, and resolves dependencies between teams, product development efforts, projects, or programs to ensure efficient execution and timely delivery of target outcomes without bottlenecks or delays.
• Identify, prioritize, and resolve obstacles that hinder team progress, ensuring smooth workflow and timely delivery.
• Understands the various agile and project frameworks and methodologies (e.g., Agile, SCRUM, Lean, Six Sigma, Waterfall, Kanban, etc.) and applies the appropriate framework/methodology for the situation.
• Demonstrates knowledge, previous experience, and skills to identify the crux of an issue and creates a workable solution to resolve problems. Understands verbal or numerical information and how to make reasoned decisions based on this analysis.
• Reviews the quality of all factors involved in production. Investigates products to ensure that quality is maintained or improved.
• Defines and estimates work in scope for release based on target outcomes, prioritizes deliverables, aligns capacity with plan work, monitors progress against estimates, runs scope adjustments based on new insights, and ensures successful release of the product increment.
• Identifies, forecasts, and evaluates risks and navigates a way to avoid or limit their impact.
• Plans or designs the cohesive conglomeration of interrelated and interdependent parts of a system, that promotes business performance.
• Plans, implements, and leads testing strategies, policies, and practices that assure the delivery of high-quality applications.

The Team

You will support two cross-functional delivery team engaging with all team members and the Product Leader to reinforce an adaptable and iterative approach into the day-to-day work. By demonstrating and promoting Fidelity and leadership behaviors, you will evolve and sustain an innovative culture.
Please see the below pay rate range for the work location of Rhode Island only: $57.14-$97.14 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Dynamic Working

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.