Deployment Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Deployment Manager in Merrimack, NH!

Deployment Manager

The Role
Do you want to make a difference and be part of a highly collaborative, cross-functional team committed to deploying client integration solutions in the Integration Services Product Area for Institutional Wealth Management Services (IWMS)? In Integration Services we’re dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. As part of Integration Services, you will be delivering new and evolving products and services. This role will focus on consulting/working with clients and fintechs, to develop Integration use cases, build roadmaps and implement integrations. This will also include but is not limited to deploying APIs & SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments.
As a Deployment Manager, you blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement.

The primary focus areas for a Deployment Manager in Integration Services are:

• Plan: Analyze and prepare for the opportunity, scale, and complexity.

• Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption.

• Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder.

The Expertise and Skills You Bring

• Bachelor’s degree required, MBA or equivalent career experience preferred

• 5 years of experience in product development, client management, and software deployment; Testing; demonstrated expert analytical skills and technical competence.

• Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions.

• Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios.

• Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency.

• Keen focus on the end-to-end customer experience; resolve user problems while working across stakeholders to prioritize solutions.

• Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs.

The Team

This is an excellent opportunity to join the Integration Services Product Area and work on solutions to drive IWMS business forward. The team aligns with business partners in an agile (Kanban) way of working. By putting the team at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity leadership behaviors, you sustain and evolve our innovative learning culture.

Dynamic Working

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and179846 developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.