Cemetery Sales Manager

Overview:
The General Manager is responsible for leading day-to-day operations. Holds responsibility for Administration, Maintenance, and
Sales Departments. Lawnwood Memorial Park is known for it's well kept and beautifully maintained grounds outside of Atlanta, GA. The sales manager works closely
with Funeral Home Leadership to promote a seamless hand-off between the Cemetery and Funeral Home of the Families served.
As the leader within Green Lawn, the General Managers effectiveness is measured by some key performance indicators (KPIs).

Key Responsibilities:

• Direct and coordinate day-to-day business operations including all aspects of sales, administration, and
• maintenance with a focus on grounds maintenance and interment procedures
• Manage all complaints and work with all departments to find adequate resolutions
• Develop, review, and update strategic planning initiatives to monitor costs and improve profitability
• Manage the team, including creating an org chart, recruiting, onboarding, training, discipline, and
• development
• Supervises the maintenance of organized and accurate cemetery records and accounts
• Maintain and oversee the repair of all facilities, equipment, and land
• Project manage the development of new cemetery inventory
• Develop professional relationships with clergy, funeral directors, monument dealers, lot holders, and
• vendors which enhance the image and reputation of the cemetery
• Report performance and KPIs to Executive team on a regular basis
• Cooperate with the sales team to develop and implement two-up system in partnership with funeral homes
• owned by Fidelity Memorial Group in the Columbus area
• Cooperate with the sales team to develop and implement Casket and Pre-Arranged Funeral sales programs
• at the cemeteries
• Arrange and implement special events at the cemetery
• Other duties may be assigned from time to time by Fidelity Memorial Group, which may include
• occasional travel to other locations
• Location: Columbus, Ohio. This position is required to be onsite.

Eligibility Requirements:

• Valid completion of a background check
• Proactive demonstration of team mentality and a positive and solution-driven attitude
• Industry Experience is preferred
• Clear and thoughtful communication with staff, Sales Manager and senior management
• Excellent customer service skills and corresponding feedback
• Demonstrated organizational capabilities and attention to detail