What are the responsibilities and job description for the Manager, Billing & Expense position at Fidelity Investments?
Job Description
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
As a Manager, Billing & Expense, you will have responsibilities covering all aspects of billing and expense operations supporting client and fund fee processes. You will work closely with associates across the business and act as a primary contact for daily operational needs, while providing direction, leadership, and support in collaboration with partners across the organization. The role requires expertise in monthly and quarterly deliverables, business performance evaluation, and stakeholder management.
This role is an individual contributor position at the manager level and requires a hands-on approach to executing complex billing activities, including management and performance fee calculations, while helping to enhance processes and controls.
In addition to operational responsibilities, you will contribute to improving workflows, supporting key initiatives, and collaborating with internal teams including Fund Accounting, Institutional Client Services, Corporate Accounting, and more.
The Billing & Expense Team is part of the Fund Operations division within Fidelity's Fund and Investment Operations (FFIO) business unit. The Fund Operations division provides back office operational support to Fidelity Retail and Institutional products, including books and records maintenance, securities' pricing, fund and security level performance analysis, financial reporting, and tax work. The Billing & Expense Team is responsible for client billing and fund-related fee processes, including management and performance fee calculations. The team supports monthly and quarterly deliverables, ensuring accurate invoicing, strong controls, and efficient operations across products and stakeholders.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications
Category:
Investment Operations
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
As a Manager, Billing & Expense, you will have responsibilities covering all aspects of billing and expense operations supporting client and fund fee processes. You will work closely with associates across the business and act as a primary contact for daily operational needs, while providing direction, leadership, and support in collaboration with partners across the organization. The role requires expertise in monthly and quarterly deliverables, business performance evaluation, and stakeholder management.
This role is an individual contributor position at the manager level and requires a hands-on approach to executing complex billing activities, including management and performance fee calculations, while helping to enhance processes and controls.
In addition to operational responsibilities, you will contribute to improving workflows, supporting key initiatives, and collaborating with internal teams including Fund Accounting, Institutional Client Services, Corporate Accounting, and more.
- Provide guidance and expertise in billing processes, including client invoicing and fund-level management and performance fee calculations
- Perform detailed review of fee calculations, allocations, and supporting financial data
- Support implementation and enhancement of operational processes and procedures
- Coordinate and manage workflows associated with monthly and quarterly deliverables
- Evaluate systems, processes, and reporting for efficiency and effectiveness Coordinate testing of system or process enhancements and communicate results
- Provide functional expertise, problem resolution, analysis, and reporting across billing and expense activities
- Ensure deliverables are completed within established timelines and in accordance with policies and controls
- Identify risks and ensure appropriate controls are in place and operating effectively
- Collaborate with stakeholders to improve processes and drive operational efficiency
- Bachelor’s degree in Finance, Accounting, or related field with relevant experience
- Strong experience in alternative fund accounting, including private equity or hedge fund structures
- Experience with management and performance fee calculations and partner allocations
- Public accounting (audit) background preferred
- Experience with Geneva preferred
- Advanced Excel skills required
- Strong analytical, problem-solving, and communication skills
- Ability to operate independently in a hands-on role while contributing to broader team initiatives
- Understanding of financial and accounting principles and their application in operational processes
The Billing & Expense Team is part of the Fund Operations division within Fidelity's Fund and Investment Operations (FFIO) business unit. The Fund Operations division provides back office operational support to Fidelity Retail and Institutional products, including books and records maintenance, securities' pricing, fund and security level performance analysis, financial reporting, and tax work. The Billing & Expense Team is responsible for client billing and fund-related fee processes, including management and performance fee calculations. The team supports monthly and quarterly deliverables, ensuring accurate invoicing, strong controls, and efficient operations across products and stakeholders.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications
Category:
Investment Operations
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.