Manager, Amenities and Program Management

Job Description:

Manager, Amenities and Program Management

The Role

As part of the Real Estate Amenities and Program Management Team, you will be a key team member to actively drive and evolve the amenity programs across Fidelity’s domestic and international regions. Amenities across the portfolio include food service, fitness, and wellbeing, all of which contribute to a frictionless onsite experience for associates. The Manager is passionate about creating an exceptional associate experience, and applies critical thinking and project management skills to deliver results that positively impact the workspace. This role will work across amenities to implement programmatic initiatives and support large projects, including the successful opening of the Commonwealth Pier. This role will also be responsible for developing and maintaining amenity standards, policies, and procedures that are critical to create a cohesive experience for all Fidelity associates. You will work across Real Estate functions, with Fidelity business partners, and with vendors to create and deliver enhancements. This role connects strategy with operational program management, and it requires leadership of cross-functional teams in a fast paced environment.

The Expertise and Skills You Bring

• Bachelor’s degree required
• 5 years work experience in strategic planning, program management, consulting, marketing or related fields
• Strong analytical skills and excellent project management including organization, timeline tracking and communication and collaboration amongst several stakeholders
• Ability to independently prioritize work, think critically and proactively solve problems, while also being comfortable seeking guidance
• Confidence in communication and strong interpersonal and relationship building skills to engage stakeholders at all levels of the organization
• Attention to detail and accuracy, with outstanding work quality
• Comfort and success operating in a fast paced and agile culture
• Advanced skills in Excel and PowerPoint with the ability to translate complex information into a simple, yet compelling, story
• A consumer first, imaginative mindset with curiosity, passion and ability to deliver against unmet needs

Other Requirements

• Ability to be onsite at Fidelity locations a minimum of 50% of the time
• Ability to travel up to 10% of the time

Note: Fidelity is not providing immigration sponsorship for this position

The Team

Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, offering a full range of services to Fidelity business units nationally and internationally. Our philosophy is customer centric - everything we do focuses on delivering solutions that meet or exceed the needs of our customers at all levels. We manage more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, multiple data centers, and more than 200 retail investor centers.

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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.