What are the responsibilities and job description for the Associate, Email Operations - Fidelity Institutional and Asset Management Marketing position at Fidelity Investments?
Job Description
The Role
Do you have a passion for applying email channel expertise and personalized data to meet customer needs and drive engagement across digital channels? Are you looking to implement enhanced operational processes and new technology? Join our Marketing Automation and Lead Management team for an opportunity to bring collaborating, crafting, developing and analyzing to the forefront of outstanding email experiences.
The Expertise And Skills You Bring
The Team
The Email Strategy & Operations team is part of the Fidelity Institutional (FI) & Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish.
The base salary range for this position is $67,000-$105,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Certifications
Category:
Information Technology
The Role
Do you have a passion for applying email channel expertise and personalized data to meet customer needs and drive engagement across digital channels? Are you looking to implement enhanced operational processes and new technology? Join our Marketing Automation and Lead Management team for an opportunity to bring collaborating, crafting, developing and analyzing to the forefront of outstanding email experiences.
The Expertise And Skills You Bring
- Experience with HTML, CSS, JavaScript, AmpScript, and Adobe Creative Cloud Experience with Salesforce Marketing Cloud including Journey building and Distributed Marketing and other marketing automation platforms
- Basic understanding of Salesforce CRM or CRMs data
- Ability to understand system architecture and platform capabilities
- Develop and maintain dynamic email content
- Audit and perform quality assurance on electronic communications to ensure flawless delivery, including peer and team design reviews
- Support and monitor email communications in production, troubleshoot technical issues, and make modifications as necessary to ensure communication accuracy
- Test, optimize and debug email content for deliverability and rendering
- Ability to analyze problems and devise practical solutions
- Ability to effectively collaborate across the Marketing team and with business partners
- Integrity and purpose with a strong sense of accountability owning successes and failures
- Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources
The Team
The Email Strategy & Operations team is part of the Fidelity Institutional (FI) & Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish.
The base salary range for this position is $67,000-$105,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Certifications
Category:
Information Technology
Salary : $67,000 - $105,000
