What are the responsibilities and job description for the Assistant Branch Manager position at Fidelity Bank / Oklahoma Fidelity Bank?
ASSISTANT BRANCH MANAGER
Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions, and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk.
The candidate for this position will be responsible for:
- Ensuring delivery of superior customer service by all branch staff
- Leading team to deepen customer relationships through value-add recommendations
- Driving adoption of digital banking services through education and customer interaction
- Ensuring operational and regulatory compliance of the branch
Requirements for the position include:
- Excellent interpersonal, written, and verbal communication skills
- Strong sales and service skills
- A minimum of two years of supervisory experience
- A minimum of two years of banking or financial services experience
- A minimum of one year sales experience
EEO/Veterans/Disabled