What are the responsibilities and job description for the Front Desk Receptionist position at Fiddlestix RV & Mini Golf?
Fiddlestix RV Park & Mini Golf is looking for a friendly, dependable, and outgoing individual to join our team! Our Pro Shop & Front Desk Team Members are often the first people our guests meet, so we are looking for someone who enjoys working with people and can help create a fun, welcoming experience for campers, mini golfers, and visitors.
This position includes assisting guests with RV park reservations and check-ins, operating the Pro Shop, selling mini golf admissions, answering questions about the property, and helping keep guest areas clean, organized, and inviting.
Responsibilities
- Greet campers, mini golf guests, and visitors in a friendly and welcoming manner
- Assist guests with RV reservations, check-ins, and general campground questions
- Answer phone calls and respond to guest questions
- Sell mini golf admissions, merchandise, snacks, beverages, and other Pro Shop items
- Operate the point-of-sale system and accurately handle cash and credit card transactions
- Explain Fiddlestix amenities, activities, hours, pricing, and property information
- Help guests locate RV sites, amenities, and activities throughout the property
- Keep the Pro Shop, front desk, mini golf area, and nearby guest spaces clean and organized
- Restock merchandise, snacks, beverages, and supplies as needed
- Assist with opening and closing duties
- Help promote upcoming activities, events, specials, and campground offerings
- Communicate guest questions, concerns, maintenance needs, or important information to management
- Assist with campground activities and special events when needed
- Complete assigned cleaning and daily task checklists
- Perform additional duties as needed to help keep daily operations running smoothly
Qualifications
- Friendly, positive, and comfortable interacting with guests of all ages
- Dependable, punctual, and able to work independently
- Strong communication and customer service skills
- Comfortable answering phones and learning basic computer and reservation systems
- Able to accurately handle cash and complete transactions
- Organized and able to manage multiple tasks during busy periods
- Willing to clean, restock, and help wherever needed
- Able to remain professional and helpful when handling guest questions or concerns
- Previous customer service, retail, hospitality, campground, or front desk experience is helpful but not required
- Training will be provided
Schedule
This is a seasonal position with daytime, evening, weekend, and holiday shifts available. Applicants must have reliable transportation and be available for some weekends and holidays throughout the camping season.
Why Work at Fiddlestix?
Fiddlestix is a fun and family-friendly RV park and entertainment property featuring mini golf, recreational activities, events, and more. Our team works together to provide a welcoming atmosphere where families can relax, have fun, and make great memories.
We also have a very family-friendly environment for our team -- this includes exclusive employee discounts, access to amenities, and more!
If you are friendly, hardworking, dependable, and enjoy meeting new people, we would love to hear from you!
To apply, submit your application and availability through Indeed.
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $14 - $16