What are the responsibilities and job description for the Marina Dock Hand position at Fiddlers Creek Management Co?
BASIC SUMMARY:
Assist marina forklift operators to launch and remove dry storage and service vessels to and from the water; provide exceptional guest experience to members and guests. Perform maintenance for a marina and assist the marina team in serving their clients. Ensure all areas are clean while adhering to and maintaining quality standards. Help with duties such as securing boats to docks, monitoring power, water, and phone services, facility sanitation, black water pump-out, and waste disposal. Provide excellent customer service and complete requests such as transporting customers and their baggage to and from the dock. Operate a boat and other equipment as needed and help the team maintain general security while reporting potential concerns. Refuel, rinse, and flush boats when required and complete other routine maintenance. This is an hourly, part time role. Weekend hours are required for this position.
POSITION RESPONSIBILITIES:
- Operate vessels ranging from 18’-34’ forklift and/or current machinery used to launch vessels of various sizes.
- Operate Marina service truck various yard equipment (pressure washer/power tools).
- Operate fuel pump and register fuel sales in the POS.
- Answer phones, takes launch requests.
- Maintain cleanliness of marina grounds.
- Assist customers with docking and direct them to different areas of the Marina.
EDUCATION/EXPERIENCE /OTHER REQUIREMENTS:
- High school diploma preferred.
- Minimum one- year experience in dockage allocation.
- Minimum six- month experience in docking vessels.
- Valid Driver’s license.
- Forklift Operator Safety Training Certificate preferred.
- Able to determine how much depth a boat needs to travel through certain waterways.
- See clearly as vessels approach the dock.
- Monitor vessels in times of foul weather in wet slips as well as on sunny days.
- Read and comprehend simple instructions (such as labels and safety information) in the English language.
- Effectively present information in one-on-one and small group situations to guests and other associates of the organization.
- Effectively and professionally deal with customers with a high level of patience, tact, and diplomacy to defuse anger.
- Prioritize and organize work.
- Effectively work in a team.
- Successfully work in a fast-paced environment.
- Able to achieve positive guest relations and maximize guest satisfaction.
- Successfully work without constant direct supervision.
- Must be able to work regular weekend shifts.
PHYSICAL DEMANDS – ABILITY TO:
- Grasp, lift, push/pull, carry or transport up to 50 lbs. Push/pull wheeled carts weighing up to 100 lbs.
- Bend, stoop, kneel, and reach with hands and arms.
- Stay in the sun and endure hot weather conditions for prolonged periods of time (up to 8 hours).
- Express and exchange ideas by means of the spoken word accurately, loudly, and quickly.
- Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
- Have visual acuity to determine accuracy, neatness and thoroughness of the work assigned.
- Stand for length of scheduled shift.
- The noise level in the work environment is usually moderate.
- If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
