What are the responsibilities and job description for the Host/Hostess position at Fiddler's Bar and Grill?
Company Description
Fiddler's Bar and Grill located on the greens at Mayapple Golf Course, 20 minutes outside of Harrisburg, PA. We offer fine dining in a casual atmosphere with seating available in our bar and dining room as well as our outdoor patio.
Job Description
The Hostess is responsible for welcoming customers to our restaurant and ensuring that they are seated and receive attentive service. The duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.
Duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. Some of the responsibilities include but are not limited to:
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
Qualifications
Personal Attributes
Motivator & role model
Positive attitude and well spoken
Result driven
Displays initiative
Commitment to professional values
Team creator
Customer / people oriented
Creative / open-minded
Additional Information
Full time, part time
