What are the responsibilities and job description for the Fiber Internet Sales Agent position at Fiberlink Sales Group?
Fiberlink Sales Group is expanding in Cleveland, Ohio, and we’re hiring an Fiber Internet Sales Agent to represent Kinetic Fiber’s high-speed internet solutions. This is a dynamic opportunity for individuals looking to build a career in sales, customer engagement, and customer support while contributing to the rapid expansion of fiber-optic technology.
As an Fiber Internet Sales Agent, you’ll be at the forefront of sales and customer engagement, connecting directly with residents to deliver exceptional customer support and promote Kinetic Fiber services. Our hands-on training program is designed to develop your expertise in sales strategy, customer engagement techniques, and customer support excellence, setting you up for long-term success.
Key Responsibilities of the Fiber Internet Sales Agent
- Conduct in-person sales and customer engagement by introducing Kinetic Fiber services to local residents.
- Drive results through consistent sales efforts, building rapport through strong customer engagement and trust.
- Provide personalized recommendations by understanding customer needs through meaningful customer engagement conversations.
- Deliver top-tier customer support by guiding customers through product options, pricing, and installation processes.
- Close sales by confidently presenting the advantages of Kinetic Fiber and delivering a seamless customer support experience.
- Maintain ongoing customer engagement through follow-ups, ensuring satisfaction and long-term retention.
- Act as a reliable point of contact for post-sale customer support, helping customers feel confident in their new service.
- Collaborate with team members to improve sales performance, enhance customer engagement, and strengthen customer support strategies.
Minimum Qualifications of the Fiber Internet Sales Agent
- High school diploma or GED preferred.
- Entry-level candidates encouraged; background in sales, customer engagement, or customer support is a plus.
- Strong communication skills with a passion for sales and customer engagement.
- Ability to deliver clear, effective solutions through proactive customer support.
- Self-motivated, goal-oriented, and driven to succeed in a fast-paced sales environment.
- Positive attitude with a focus on delivering outstanding customer engagement and customer support experiences.
Fiber Internet Sales Agent Job Overview:
This is a full-time position in Cleveland, OH. This position is Monday-Saturday, with an average of 40 hours per week working in an in-person, customer service and sales-focusedrole with customers.
- Pay: 100% commission - $70-$200 per order. On average, a minimum of 1 order is completed per day per employee.
- Clients & Products: We work promoting and signing up new customers for internet services for Kinetic Fiber & Frontier clients.
- Location: Cleveland, OH
Pay: From $800.00 per week
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $70 - $200