What are the responsibilities and job description for the PM Shift Supervisor - AUS position at FIASCO ENTERPRISES LLC?
JOB SUMMARY
Oversee and work closely with all Dispatch teams to coordinate and manage loads in the most efficient way for the company, while acting as main point of contact for drivers regarding route optimization, equipment, shipment requirements and appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Proofing manifest creation, Daily AM/ PM work and run schedules and ensure execution of.
• Proofing all freight matches inbound and outbound manifests • Be main point of contact for driver, broker, agent, and at times even the customer, as loads are received or delivered to their destination, especially when it comes to escalations and issues. • Manage dispatch team to ensure optimal performance, safety, and professionalism.
• Conflict resolution.
• Work and coordinate effectively with Customer Service Team, Warehouse team, and other stations to schedule and execute shipment loads appropriately.
• Driver, equipment, and daily route assignment.
• Keep track of driver daily progress, safety and assist in monitoring HOS.
• Keep track of shipment lifecycle, including but not limited to entering important driver and shipment updates into TMS, and other required software.
• Clear and effective communication with internal and external customers to provide route instructions, updates, special service requirements, cut-off times, problems.
• Ensure and assist with DOT, TSA and OSHA compliance processes and paperwork handling.
• Dispatch administration Duties – job document organization, labeling, record/ log keeping, emails and phone answering responsibilities, if needed.
• Material and product management from loading to unloading.
• Flag potential issues to re-route if necessary or get additional support/ equipment. • Effectively communicate with respective team/ sister terminal locations to ensure freight is delivered safely, and on time. • Assist managers with inbound and outbound duties. • Review OSD shipments, report, and address.
• Maintaining live equipment inventory
• Email nightly outbound turnover
COMPETENCIES
• Strong understanding of MS Office Programs, Freight operating systems such as AS400, Alpha Truck,
TMW, Freight Data, etc.
• Strong communication and managerial skills.
• Mandatory Equipment Handling licenses and certifications here. • Relevant experience can include cartage, transportation, moving companies, customer service, logistics,
linehaul, intermodal, warehouse, ground operations, and dispatching air and ocean service.
Salary : $62,000