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Department Supervisor

FHI
Freetown, MA Full Time
POSTED ON 12/8/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Department Supervisor position at FHI?

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.
Ready to take the next step in your career journey?
The Warehouse Department Supervisor
performs supervisory and other management responsibilities. The Warehouse Department Supervisor distributes assignments as needed and works with the Department Manager to achieve production goals. At the direction of the Department Manager, the Warehouse Department Supervisor manages the completion of administrative paperwork for reporting daily activity and has some responsibility for ensuring compliance with all FHI policies and procedures.

Key Information:

  • Compensation: Competitive salary of $ 52,000 annually
  • Requirements: A valid driver's license is mandatory for this role. Unfortunately, we cannot consider applicants who do not meet this requirement.

Essential Duties:

  • Directs and coordinates associates to safely and efficiently perform operations.
  • Utilizes daily huddles with Associates to ensure operating procedures and assignments are communicated properly
  • Coordinates work assignments and ensures assignments are completed timely
  • Assign work assignments to Inbound Warehouse Associates
  • Effectively communicates with associates, host management, transportation partners, and FHI management to ensure performance standards and safety goals are accomplished
  • Report and review company policy violations to management. Coaches associates when needed
  • Provides recommendations for hiring, promotions, and terminations of associates
  • Makes recommendations and implements changes for performance improvement
  • Immediately informs management of potential safety threats; works with management to remedy threatening situations
  • Ensures daily safety inspections are completed and any deficiencies are reported for corrective action.
  • Guarantee safeguard measures are being adhered to maintain cleanliness and a debris free work area.
  • Other duties as assigned.
  • Please note this is not a travel position, and you should live local to the site.

We take pride in doing things right, and that includes the way we treat our employees.

We offer:

  • Competitive Salary Pay Starting at $52,000.
  • Equipment training
  • Full-time, permanent position with lots of associate development and internal promotion opportunities
  • Benefits: Medical, dental, vision, 401k & paid time off
  • Awesome referral bonus & more incentives
  • FHI offers weekly pay and on-the-job training

Qualifications Required:
Education:
We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role

Experience:

  • Experience in managing and leading a team is essential
  • Requires a combination of leadership, organization, problem-solving, and technical skills to ensure the smooth functioning of the warehouse department
  • Strong communication skills are essential for interacting with team members, other departments, and external stakeholders like suppliers and customers

Skills/Knowledge:

  • Good verbal/written communication skills
  • Willingness to work the required schedule
  • Ability to speak, read, and write English for effective communication
  • Basic math skills
  • Attention to detail and ability to follow directions
  • Interact respectfully and courteously with associates, co-workers, management, and customers
  • Ability to work in a team environment

Work Environment:

  • This position is designated as safety-sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Warehouse environment with extreme heat and cold temperatures.

Physical Demands:

  • Ability to lift, walk, bend, twist, reach, push and squat most of the workday
  • Handle cases weighing from 25 to 95 pounds and can expect to handle between 50 and 200 pallets on any given day (if warehouse needs require this)
  • The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms or alarms) in moderate to loud work environments

By submitting this application, you are providing consent for FHI to contact you via phone (call or text) or email.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for the job. Duties, responsibilities, and/or activities may change at any time with or without notice.
FHI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Additional Location:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Salary : $42,000 - $84,000

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