What are the responsibilities and job description for the AUTOMOTIVE PARTS COUNTER position at FH Dailey Chevrolet?
Company Description
FH Dailey is a family owned and operated Chevrolet dealership in San Leandro, CA. We've been in business since 1910.
Role Description
This is a full-time on-site role for an Automotive Parts Counter position. The role involves day-to-day tasks related to assisting customers with parts inquiries, processing orders, and maintaining a clean and organized parts department.
GM Parts and/or wholesale parts experience is beneficial to this position.
Qualifications
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Set up orders for daily shipment, delivery, or pick-up
- Experience in inventory management
- Strong customer service skills
- Ability to multitask and work in a fast-paced environment
- Basic computer skills
- Attention to detail and accuracy
- Excellent communication skills
- Previous experience in a similar role is a plus
We Offer
- Aggressive Competitive Compensation
- Medical, Dental, Vision, Life, and 401K Benefits
- Promote from within
- Family Owned and Operated
- Paid Holidays
- Paid Vacation
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.