Waiter/Server/Host

FH Brunch Factory, an exciting new brunch destination, is seeking dedicated and skilled servers to join our team. We are committed to delivering an exceptional dining experience where every guest feels welcomed, valued, and well attended to.

As a server, you will play a key role in creating a warm and inviting atmosphere while ensuring top-tier service and hospitality. Your primary responsibilities include providing friendly, efficient, and professional service, maintaining a clean and safe work environment, and upholding the highest standards of food and beverage quality.

At FH Brunch Factory, we believe that every guest interaction should be seamless and memorable. If you have a passion for hospitality, thrive in a fast-paced setting, and take pride in creating outstanding guest experiences, we’d love to have you on our team!

Responsibilities:

• Provide the perfect service experience for every Guest
• Ensure the Guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Present menu, answer questions, and make suggestions regarding food and beverage
• Serve the Guest in an accommodating manner
• Must know all food, beverages, and merchandise offered
• Apply a positive suggestive sales approach to guide Guests
• Pre-bus tables; maintain table cleanliness, bus tables
• Looks for ways to avoid waste and limit costs
• Assist in keeping the restaurant clean and safe
• Deliver food and beverages to any table as needed
• Must follow all cash handling policies and procedures
• Report to property on time and in proper uniform

Requirements:

• Must have clear written and verbal communication skills
• Must have the physical abilities to carry out the functions of the job description
• Must be able to responsibly handle cash transactions
• Must be able to consolidate and coordinate needs for all tables within their station
• Must be able to carry food and beverages
• Must be able to work in a team environment
• High school diploma or equivalent; college degree preferred
• At least one year of experience as a food server within a restaurant, hotel, or conference center operation preferred
• Any related customer service/oriented experience will be considered
• Ability to comprehend and communicate in fluent English

Waiter/Waitress top skills & proficiencies:

• Basic Math
• Verbal Communication
• Customer Service
• Resolve Conflict
• Teamwork
• Persistence
• High Energy
• Sell to Customer Needs
• Thoroughness
• Professionalism
• Client Relationships
• Physical Strength
• Stamina'

Work Location:

• One location

Work Remotely

• No

Job Type: Part-time/Full time

Pay: $4.74 per hour plus tips

Benefits:

• Employee discount
• Paid training

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Job Types: Full-time, Part-time

Pay: $4.74 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Morning shift

Ability to Commute:

• Farmington Hills, MI 48336 (Required)

Ability to Relocate:

• Farmington Hills, MI 48336: Relocate before starting work (Required)

Work Location: In person

Salary : $5