Gambling Outreach Program Manager - Cook County

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC’s comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.

Essential Duties:

· Oversee daily operations of coordinating agency wide gambling outreach services and activities ensuring alignment with the Illinois sponsored “are you really willing” campaign. This includes ensuring gambling outreach events are scheduled and staffed for the service areas of Cook County, Sangamon County and Will County.

· Supervise Gambling outreach staff providing daily, on-the-ground outreach services including monitoring performance, engagement quality, and adherence to outreach and safety protocols.

· Collaborate with the Associate Administrator of Outreach Services and other Administrators to identify, establish, and maintain new partnership locations for both mobile outreach programs.

· Provide problem gambling education, screenings and referrals throughout the community served (Cook County) including but not limited to activations arranged as part of the Illinois sponsored “are you really winning” campaign.

· Provide “brief intervention” to individuals identified to have concerns regarding gambling whether the individual accepts a treatment referral or not.

· Provide problem gambling education, screening, brief intervention and referral to Family Guidance Centers’ patients as appropriate.

· Conduct direct outreach to individuals experiencing substance use, homelessness, or other barriers to care by providing harm reduction education, distributing supplies, and describing FGC programs in accessible language to increase awareness of available services.

· Assist as appropriate with field-based support to both new and existing outreach staff by modeling effective outreach practices, offering guidance on logistics, referrals, and documentation tools, and supporting staff in navigating daily outreach routines and site operations.

· Stay informed of local resources and community events relevant to harm reduction and gambling and substance use services, and share updates with the outreach team to help keep staff informed and connected to evolving community needs.

· Build, maintain and strengthen collaborative relationships with community partners, service providers, and stakeholders to enhance program visibility, effectiveness, and referral pathways.

Work Schedule: Monday - Friday (7:00a - 3:30p); with flexibility to support program needs

Start Date: ASAP

Work Location: Cook County

Pay Rate: $60,000 annually

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.

Education and/or Experience: High School Diploma or equivalent. Associate's degree preferred. Experience in behavioral health, community health outreach, substance use harm reduction, withdrawal management programs, medication-assisted treatment, and/or community relations required. Lived experience with substance use and/or problem gambling and successful recovery preferred. Certification as a Community Health Worker or Peer Support Specialist preferred.

Certificates, Licenses, Registrations: Current Driver’s License and Vehicle Insurance

Family Guidance Centers Inc. offers opportunities for individuals with an interest in behavioral health. Our organization provides a comprehensive benefit package for full time employment that includes:

• Health Insurance
• Dental 
• Vision
• Life Insurance,
• EAP 
• 401k pension plan
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package