What are the responsibilities and job description for the Medical Receptionist position at FFR Health, Inc?
Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a fast-paced medical office environment. This role requires strong communication skills, attention to detail, and a thorough understanding of medical terminology and office procedures. The Medical Receptionist will serve as the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing front desk operations.
Duties
- Greet patients and visitors in a friendly and professional manner
- Manage patient scheduling, including appointment booking, rescheduling, and cancellations
- Handle incoming calls on multi-line phone systems with excellent phone etiquette
- Process patient intake forms and maintain accurate medical records
- Verify insurance information and assist with insurance verification processes
- Collect payments
- Utilize electronic health record (EHR) systems for documentation review and patient management
- Ensure compliance with HIPAA regulations regarding patient confidentiality
- Maintain organized filing systems for patient records and administrative documents
- Provide clerical support including typing and data entry
- Collaborate with healthcare providers to facilitate care plans and improve patient service
Requirements
- Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred
- Familiarity with EHR systems is highly desirable
- Strong knowledge of medical terminology, Medicare processes, and health information management
- Strong organizational skills with the ability to multitask effectively in a busy environment
- Exceptional customer service skills with a focus on patient satisfaction
- Experience in medical office management or clinic experience is an asset
- Ability to handle sensitive information discreetly while adhering to HIPAA guidelines
Join our team and contribute to providing high-quality healthcare services while ensuring an efficient front desk operation. We look forward to receiving your application!
Benefits:
- Employee discount
Work Location: In person