Employee Relations Specialist III

Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description: Office Location: Abilene, Texas, United States SCOPE/CONTACTS: Incumbent has very frequent contact with officers, employees, applicants, and customers. Contact through various channels, to include email, telephone, and in-person. Work is rarely reviewed. Physical effort required is light. Incumbent does not lead or guide other employees however they will be expected to support other employees in the office. Excellent customer service skills are also required. ESSENTIAL FUNCTIONS: Support the duties of the Employee Relations Manager and conducts exit interviews, scans, reviews, and indexes documents in Synergy software application (employee electronic database), cross train in benefits administration and related processes, and other duties as assigned. Communicates with employees, and managers regarding employee relations concerns; provides guidance and recommendations for resolution of issues. Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics. Compiles data and reporting for the development of equal employment opportunity and affirmative action programs. Owns the employee separation process. Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures. MINIMUM QUALIFICATIONS: Bachelor’s degree in human resources management, Business Administration, or a related field required. Five years of human resources experience required PHR/SPHR, SHRM-CP/SHRM-SCP preferred Excellent interpersonal, counseling, and negotiation skills. Thorough understanding of employment laws, as well as applicable policies and federal, state, and local employment laws and regulations. Working knowledge of Equal Employment Opportunity and affirmative action requirements. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Maintaining and reporting on workplace health and safety compliance. Handle workplace investigations, disciplinary and termination procedures. Maintain confidentiality in all aspects of employment, employee investigations, and reporting. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Proficient with Microsoft Office Suite or related software. Attention to detail, excellent self-directed work habits and good interpersonal and teamwork skills. Position requires ability to sit for long periods using standard office computer equipment. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) What Makes Us Unique? You. Since 1890, First Financial has been serving the financial needs of customers in every neighborhood, just like yours. Not just through good times, but during difficult years too. We survived the Great Depression, the collapse of the Texas economy in the 1980s, and the Great Recession. Throughout it all, we remain a place of stability and trust for our customers. While other banks have come and gone, First Financial continues to grow through acquisitions, new branches, and the expansion of our services. It goes without saying, First Financial is not your everyday bank. Our “One Bank, Multiple Regions” concept combines the best of “Big Bank” customer benefits with the local decision making and involvement of a community bank. The Company includes multiple banking regions with 79 convenient locations throughout Texas, and we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service. Much of our success comes from the lifelong relationships we’ve built with people just like you. Providing excellent customer service and education is the focus of everything we do. Our customer education includes training to understand how to improve credit, apply for a home loan, and utilize our products and services. Every day we’re here to help you make sound financial decisions. And don’t be surprised if you step through the door and see a familiar face. Many of our employees are leaders in the community. After all, being involved with the community is an important part of who we are. Discover for yourself how at First Financial, it’s You First.