What are the responsibilities and job description for the Automotive Receptionist/BDC position at Fette Ford & Kia?
Fette Ford Kia is looking for a friendly, organized, and customer-focused Receptionist / Service BDC Representative to join our team.
In this role, you'll be the first point of contact for customers, answering phones, greeting guests, scheduling service appointments, and assisting with inbound sales and service inquiries.
Automotive Receptionist / BDC Responsibilities
- Answer and direct incoming phone calls
- Greet customers and provide outstanding customer service
- Schedule and confirm service appointments
- Follow up with customers regarding appointments and inquiries
- Assist with basic sales and service BDC activities
- Maintain accurate customer records and appointment information
Automotive Receptionist / BDC Qualifications
- Strong communication and customer service skills
- Organized with great attention to detail
- Comfortable using computers and phone systems
- Automotive dealership experience is a plus, but not required
- Positive attitude and professional appearance
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $40,000 - $50,000