Senior Accounts Receivable Analyst

What we’re building and why we’re building it.

Every month, millions of people use Fetch, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

About The Role

We are seeking an experienced and detail-oriented Senior Accounts Receivable Analyst to support our Financial Operations team in managing the company's accounts receivable portfolio. In this role, you will be responsible for ensuring that payments flow smoothly, tracking receivables to avoid overdue accounts, and implementing effective collection strategies to improve cash flow. The ideal candidate will exhibit excellent communication skills, build strong cross-functional relationships, and act as a strategic partner in optimizing our billing and collections processes.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities

• Collections & Aging Management: Review and analyze accounts to identify delinquent partners, monitor AR aging schedules, and systematically address accounts that are 30 days past due.
• Partner Communication: Contact partners via phone, email, and other channels to address past-due balances, send proactive reminders before due dates, and maintain accurate records of all partner interactions and payment commitments.
• Cash Application: Process payments, and perform precise cash applications and daily transaction reconciliations.
• Dispute Resolution: Investigate billing discrepancies, review revenue generating agreements, and collaborate with internal cross-functional teams to resolve outstanding payment issues and disputes.
• Reporting & Analytics: Compile and distribute regular Accounts Receivable Aging reports, track key metrics like Days Sales Outstanding (DSO), and provide management with actionable insights regarding cash flow and bad debt reserves.
• Cash Forecasting: Own the monthly bottoms up cash forecast based on partners historical payment behavior and update leadership on pacing to our Annual Operating Plan (AOP)
• Process Improvement: Identify and implement process improvements to streamline the collections process and enhance overall efficiency.
• Support: Act as the first point of escalation for partner inquiries and issues across accounts and provide support.
  
  

Minimum Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).
• Experience: 3 years of proven experience in accounts receivable, collections, or a related financial billing role.
• Technical Proficiency: Strong MS Excel skills and hands-on experience using ERPs or billing/ collections management systems for financial reporting and analytics.
• Attention to Detail: Highly organized and detail-oriented, with the ability to prioritize tasks, manage high transaction volumes, and regularly meet multiple tight deadlines under minimal supervision.
• Communication: Strong interpersonal and diplomatic communication skills (both oral and written) to effectively interact with Partners and with internal teams.
• Analytical Thinking: Creative problem solver with a process-driven approach to work, capable of analyzing data to validate deductions and improve financial health.
  
  

Compensation

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$63,709 - $74,952]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
  
  

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.