What are the responsibilities and job description for the Meat Service Counter Manager position at Festival Foods?
La Crosse - Village
Full-Time
ABOUT FESTIVAL FOODS
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate 40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Job Title Meat Service Counter Manager
Reports To Meat Department Manager
As the Meat Service Counter Manager, you'll be the go-to expert for fresh meat and seafood—blending hands-on food service with associate development. You’ll coach a team of sales associates to serve up specialty cuts and meal solutions with speed, safety, and a smile. From maintaining a clean, well-stocked counter to leading by example in customer service and team development, you’ll ensure a smooth, standout experience for every guest.
If you’ve worked in fast food, grocery, or any kind of food service role—and you’re ready to grow your career in retail leadership—this could be your perfect next step.
What You'll Do
As a Meat Service Counter Manager, you will
To excel in the Meat Service Counter Manager role, you should have
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Meat Service Counter Manager is a full-time position. The work schedule may include mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed
WHY YOU'LL LOVE IT HERE
2500 State Road
La Crosse
WI
54601
Full-Time
ABOUT FESTIVAL FOODS
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate 40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Job Title Meat Service Counter Manager
Reports To Meat Department Manager
As the Meat Service Counter Manager, you'll be the go-to expert for fresh meat and seafood—blending hands-on food service with associate development. You’ll coach a team of sales associates to serve up specialty cuts and meal solutions with speed, safety, and a smile. From maintaining a clean, well-stocked counter to leading by example in customer service and team development, you’ll ensure a smooth, standout experience for every guest.
If you’ve worked in fast food, grocery, or any kind of food service role—and you’re ready to grow your career in retail leadership—this could be your perfect next step.
What You'll Do
As a Meat Service Counter Manager, you will
- Coach, train, and support the Meat Service Counter team—setting clear expectations, coaching daily performance, and creating a culture of excellent guest service and accountability.
- Create and manage weekly schedules to ensure appropriate coverage across all shifts while balancing labor goals and individual availability.
- Work side-by-side with the team to package, label, and merchandise products in the service case—maintaining consistent quality, freshness, and visual appeal.
- Maintain clean, organized, and food-safe workspaces by following daily standards for sanitation, restocking supplies, and ensuring all team members follow proper cleaning procedures.
- Monitor product rotation, case presentation, and temperature logs to ensure food safety and compliance with all company policies.
- Communicate with the Meat Department Manager regarding associate performance feedback, and overall department execution.
- Ensure proper inventory of packaging materials and counter supplies—replenishing as needed to keep operations running smoothly.
- Lead by example behind the counter and on the sales floor, modeling safe equipment use, high service standards, and teamwork during busy shifts.
- Teamwork Perform other duties as needed to support the team.
- Honor Commitments Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
To excel in the Meat Service Counter Manager role, you should have
- Ability to deal tactfully and effectively with customers and all personnel
- Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
- Complete understanding of all safety requirements and company safety policies
- Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures slicers, proper lifting techniques, trash compactor, baler
- Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
- Must have WI Certified Food Manager License (Festival to reimbursement)
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Standing for extended periods of time
- Lifting up to 80 pounds on an occasional basis
- Frequently near moving machinery
- Occasional exposure to extreme temperatures
The Meat Service Counter Manager is a full-time position. The work schedule may include mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed
WHY YOU'LL LOVE IT HERE
- Associate Discount Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
- Weekly Pay & Premium Pay Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
2500 State Road
La Crosse
WI
54601