What are the responsibilities and job description for the Community Moderator position at Fertilitywise?
We are a new fertility website, www.fertilitywise.com We ensure evidence-based research is available in easy-to-read articles, explaining the latest and greatest in research development surrounding fertility. We also provide an active community that is moderated to ensure that we have the best community in a safe and ad-free environment. Our company ethos revolves around a passion for factual and scientific information that helps patients with their fertility-related decision-making.
We are looking for an individual to join our social media team, someone to post/share/TikTok and gram to raise awareness on fertility issues and about our website.
Job Responsibilities
Monitor and review member-generated content in our private community to ensure compliance with our community guidelines.
Provide timely feedback to our membership and focus on a positive inclusive community.
Assist the membership with their questions by providing references to our reference library of medically reviewed articles.
Spark dialogue within the community. Collaborate with cross-functional teams to develop and implement strategies for enhancing user engagement and fostering a strong sense of community.
Identify and escalate any potential issues or trends in user behavior that may impact the online community atmosphere and/or brand reputation.
Who are we looking for?
This role is suitable for someone with the following qualifications:
We anticipate the role taking approximately 5-10 hours per week with it growing in the coming months. Some weekend work will be required due to its nature. You will be required to sign a proprietary information agreement.
You will need to supply your own laptop and WiFi to access the online virtual office.
Renumeration will be paid on an hourly basis, at a rate negotiable based on experience.
We look forward to hearing from you. Please send any questions to the email provided below.
Please submit your CV/resume to: contact@fertilitywise.com Subject: Community Moderator
We are looking for an individual to join our social media team, someone to post/share/TikTok and gram to raise awareness on fertility issues and about our website.
Job Responsibilities
Monitor and review member-generated content in our private community to ensure compliance with our community guidelines.
Provide timely feedback to our membership and focus on a positive inclusive community.
Assist the membership with their questions by providing references to our reference library of medically reviewed articles.
Spark dialogue within the community. Collaborate with cross-functional teams to develop and implement strategies for enhancing user engagement and fostering a strong sense of community.
Identify and escalate any potential issues or trends in user behavior that may impact the online community atmosphere and/or brand reputation.
Who are we looking for?
This role is suitable for someone with the following qualifications:
- An individual with outstanding writing skills and communication skills.
- An understanding of current events in the news and their importance.
- An individual who knows how to bring together new people and ensure a memorable social experience.
- You are passionate about evidence-based research and ensuring that we dispel misinformation on the internet.
- Ease, comfort, and expertise with all social media types.
- Attention to detail is your passion.
- Organizational and communication skills are important to the role. This includes strong project management skills.
- Team player with a willingness to pitch in and support others when necessary. Able to balance priorities. You can work independently and with a wider team.
- Education level should be at the bachelor's level and/or a master’s degree. Marketing, Business, Communications is preferred.
We anticipate the role taking approximately 5-10 hours per week with it growing in the coming months. Some weekend work will be required due to its nature. You will be required to sign a proprietary information agreement.
You will need to supply your own laptop and WiFi to access the online virtual office.
Renumeration will be paid on an hourly basis, at a rate negotiable based on experience.
We look forward to hearing from you. Please send any questions to the email provided below.
Please submit your CV/resume to: contact@fertilitywise.com Subject: Community Moderator