What are the responsibilities and job description for the Manager of Employment Services position at Ferris State University?
Job no: 497477
Work type: Staff
Location: Big Rapids, MI 49307
Categories: Administrative, Staff
Work type: Staff
Location: Big Rapids, MI 49307
Categories: Administrative, Staff
Position Title:
Manager of Employment Services
Location:
Big Rapids (Main Campus)
Department:
53000 - Human Resources
Advertised Salary:
$75,000-$79,000. Salary commensurate with education, experiences and other requirements.
Benefits:
Comprehensive benefit package (health care, vacation, etc.).
Admin / Admin Temp Benefit Plans
FLSA:
Exempt
Temporary/Continuing:
Continuing
Part-Time/Full-Time:
Full-Time
Union Group:
N/A
Term of Position:
12 Month
At Will/Just Cause:
Just Cause
Summary of Position:
Under the direction of the Chief Human Resources Officer, the position oversees the employment processes, develops operating procedures and provides staff supervision and training. Responsibilities include ensuring employment process are in compliance with both external and internal requirements, provide direct support to both internal and external customers.
Position Type:
Staff
Required Education:
Bachelor’s degree in Human Resources, Management or Business Administration.
Required Work Experience:
At least five years of recent leadership experience in the employment area with a large employer.
At least three years of demonstrated experience in supervising multiple staff (4 or more) in the human resources area.
Demonstrated experience with a multi-faceted employee management system.
Knowledge of policies, procedures, laws, and regulations related to employment.
At least three years of demonstrated experience in supervising multiple staff (4 or more) in the human resources area.
Demonstrated experience with a multi-faceted employee management system.
Knowledge of policies, procedures, laws, and regulations related to employment.
Required Licenses and Certifications:
Physical Demands:
- Office Environment
- Moving
- Reaching
- Sitting
- Twisting
- Repetitive movement
Additional Education/Experiences to be Considered:
Experience with Banner
Work experience in a higher ed capacity
Experience working with multiple unions
Multi State employer experience
Work experience in a higher ed capacity
Experience working with multiple unions
Multi State employer experience
Essential Duties/Responsibilities:
Develop, implement and evaluate employment processes and procedures. Ensure processes and procedures align with the university mission, goals and strategic plan.
Lead the employment process ensuring we are relevant and responsive to the needs of the university.
Ensure a strong customer service model that ensures that HR meets the needs of the students, faculty and staff.
Ensure compliance with governmental laws and regulations.
Coordinate the collection, compilation and maintenance of information necessary to carry out applicable human resources functions. Prepare periodic reports as necessary or requested.
Provide hiring process support to search committees.
Oversee the hiring process including position description creation and maintenance, hiring approval process, and posting and recruitment activities.
Manage new hire activities, including offer letters, new employee paperwork and onboarding.
Oversee the personnel action form (PAF) process to ensure compliance with university policy & procedures, bargaining unit contracts and other items as appropriate.
Oversee the applicant management system. Ensure the system is functioning properly, is updated as needed and that the information in the system is accurate.
Oversee the applicant management system to ensure postings are closed properly and in a timely fashion
Oversee the employee performance management process.
Oversee the unemployment process to ensure we are responsive and meet requirements of both the university and legal requirements.
Work with the CHRO to assure compliance with various laws, such as wage and hour, immigration and FLSA.
Lead the Ferris Faculty Association Supplemental Market Adjustment process.
Work with other HR staff to ensure completion of various University reports including but limited to IPEDS, HEADS and CUPA-HR.
Lead the hiring and training process and supervision for the HR employment team employees.
Serve as back-up to Banner HR related tasks associated with data security.
Oversee the annual service awards and employee recognition program.
Work with the HR data analyst to ensure HR data is accurate and relevant.
Work with the Manager of Benefits to ensure information is processed from the employment area for onboarding and exiting, accurately and timely.
Lead the HR process for annual salary increases, step changes or other employee transactions.
Serve as back-up when the CHRO is not available.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Perform any other duties assigned within the position classification area.
Lead the employment process ensuring we are relevant and responsive to the needs of the university.
Ensure a strong customer service model that ensures that HR meets the needs of the students, faculty and staff.
Ensure compliance with governmental laws and regulations.
Coordinate the collection, compilation and maintenance of information necessary to carry out applicable human resources functions. Prepare periodic reports as necessary or requested.
Provide hiring process support to search committees.
Oversee the hiring process including position description creation and maintenance, hiring approval process, and posting and recruitment activities.
Manage new hire activities, including offer letters, new employee paperwork and onboarding.
Oversee the personnel action form (PAF) process to ensure compliance with university policy & procedures, bargaining unit contracts and other items as appropriate.
Oversee the applicant management system. Ensure the system is functioning properly, is updated as needed and that the information in the system is accurate.
Oversee the applicant management system to ensure postings are closed properly and in a timely fashion
Oversee the employee performance management process.
Oversee the unemployment process to ensure we are responsive and meet requirements of both the university and legal requirements.
Work with the CHRO to assure compliance with various laws, such as wage and hour, immigration and FLSA.
Lead the Ferris Faculty Association Supplemental Market Adjustment process.
Work with other HR staff to ensure completion of various University reports including but limited to IPEDS, HEADS and CUPA-HR.
Lead the hiring and training process and supervision for the HR employment team employees.
Serve as back-up to Banner HR related tasks associated with data security.
Oversee the annual service awards and employee recognition program.
Work with the HR data analyst to ensure HR data is accurate and relevant.
Work with the Manager of Benefits to ensure information is processed from the employment area for onboarding and exiting, accurately and timely.
Lead the HR process for annual salary increases, step changes or other employee transactions.
Serve as back-up when the CHRO is not available.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Perform any other duties assigned within the position classification area.
Marginal Duties/Responsibilities:
Skills and Abilities:
Excellent interpersonal, oral and written communication skills.
Ability to organize and coordinate a number of complex projects at the same time.
Must be very organized and detail oriented.
Must be able to work under stress and meet established deadlines.
Ability to proficiently use Microsoft Office products.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic and life experiences.
Ability to organize and coordinate a number of complex projects at the same time.
Must be very organized and detail oriented.
Must be able to work under stress and meet established deadlines.
Ability to proficiently use Microsoft Office products.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic and life experiences.
Required Documents:
- Cover Letter
- Resume
- Unofficial Transcript 1
Optional Documents:
Special Instructions to Applicants:
Initial Application Review Date:
January 5, 2026
Open Until Position is Filled?:
Yes
Posting Close Date:
EEO Statement:
Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
Advertised: 05 Dec 2025 Eastern Standard Time
Applications close:
Salary : $75,000 - $79,000